JIRA Administrator & Agile Coach

Seneca Resources; Glen Allen (VA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Seneca Resources is seeking a JIRA Administrator / Agile Coach to support a large enterprise technology organization within the banking and financial services sector. This hybrid role combines deep hands-on JIRA administration with strong Agile coaching capabilities.

The successful candidate will lead modernization, governance, and standardization of enterprise JIRA boards and workflows, while guiding teams on Agile practices across Scrum, Kanban, and SAFe frameworks to improve delivery

Qualifications

• 5+ years of JIRA Administration experience
• 3+ years of Agile coaching experience
• Strong expertise with enterprise Agile tooling including JIRA (primary) and exposure to Azure DevOps
• Experience establishing Agile governance standards and consistent workflows across teams
• Demonstrated ability to coach Scrum teams, Product Owners, and stakeholders
• Experience facilitating Agile ceremonies and supporting delivery execution
• Strong communication, facilitation, and leadership coaching skills

Responsibilities

• Conduct assessments of current JIRA configurations, workflows, and usage across teams
• Lead modernization and standardization of JIRA boards, permissions, governance structures, and workflows
• Serve as an Agile Coach for Scrum, Kanban, and SAFe teams
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Coach Product Owners and teams on backlog management, prioritization, and user story development
• Monitor and support sprint delivery through JIRA or Azure DevOps boards
• Identify, eliminate, and help remove delivery impediments and risks
• Promote Agile maturity, self-organization, and continuous improvement across teams
• Coordinate cross-team dependencies across multiple products and stakeholders
• Track and communicate Agile delivery metrics including velocity, predictability, and team performance
• Foster collaboration between technology teams, product leadership, and business stakeholders
• Support enterprise Agile transformation initiatives and governance frameworks
• Create and maintain product status reports aligned with PMO standards

Skills

JIRA administration

Agile coaching

enterprise Agile tooling

Agile governance

coaching Scrum teams

facilitating Agile ceremonies

leadership coaching

Tools

JIRA

Azure DevOps

Job description

Seneca Resources is seeking a JIRA Administrator / Agile Coach to support a large enterprise technology organization within the banking and financial services sector. This hybrid role is ideal for a professional who combines deep hands-on JIRA administration expertise with strong Agile coaching capabilities.

The successful candidate will lead the modernization, governance, and standardization of enterprise JIRA boards and workflows, while guiding teams and leadership on Agile best practices across Scrum, Kanban, and SAFe frameworks. This role plays a critical part in strengthening Agile maturity, improving delivery predictability, and ensuring consistent Agile tooling practices across technology teams.

This position offers the opportunity to work with enterprise Agile tools, cross-functional technology teams, and leadership stakeholders to drive continuous improvement and operational excellence.

Key Responsibilities

• Conduct comprehensive assessments of current JIRA configurations, workflows, and usage across teams
• Lead modernization and standardization of JIRA boards, permissions, governance structures, and workflows
• Serve as an Agile Coach for Scrum, Kanban, and SAFe teams, promoting Agile best practices
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Coach Product Owners and teams on backlog management, prioritization, and user story development
• Monitor and support sprint delivery through JIRA or Azure DevOps boards
• Identify, eliminate, and help remove delivery impediments and risks
• Promote Agile maturity, self-organization, and continuous improvement across teams
• Coordinate cross-team dependencies across multiple products and stakeholders
• Track and communicate Agile delivery metrics including velocity, predictability, and team performance
• Foster collaboration between technology teams, product leadership, and business stakeholders
• Support enterprise Agile transformation initiatives and governance frameworks
• Create and maintain product status reports aligned with PMO standards

Required Skills / Education

• 5+ years of JIRA Administration experience, including board configuration, workflow design, permissions, and governance
• 3+ years of Agile coaching experience supporting Scrum, Kanban, or SAFe teams
• Strong expertise with enterprise Agile tooling, including JIRA (primary) and exposure to Azure DevOps
• Experience establishing Agile governance standards and consistent workflows across teams
• Demonstrated ability to coach Scrum teams, Product Owners, and stakeholders
• Experience facilitating Agile ceremonies and supporting delivery execution
• Strong communication, facilitation, and leadership coaching skills

Preferred Qualifications

• Experience working in banking or financial services environments
• Knowledge of enterprise Agile transformation initiatives
• Familiarity with Agile performance metrics, reporting, and PMO governance
• Experience supporting large-scale enterprise technology teams

Additional Requirements

• Ability to pass a credit check as part of the onboarding process
• U.S. Citizenship or Green Card required

About Seneca Resources

At Seneca Resources, we are more than just a staffing and consulting firm—we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.