JFK Taxi Dispatch Supervisor — Lead Frontline Operations

ABM US; New York (NY); On-site; USD 61,000 - 66,000; Full time

Job summary

ABM US at JFK Airport seeks a Taxi Field Supervisor to provide front-line leadership for taxi dispatch operations, ensuring the safe and efficient movement of passengers and taxicabs while delivering a high level of customer service.

This role supervises Taxi Dispatchers, monitors daily operations, addresses customer and driver concerns, and ensures compliance with airport, ABM, and Taxi & Limousine Commission (TLC) requirements.

Responsibilities

• Provide front-line leadership for taxi dispatch operations at JFK Airport, ensuring the safe and efficient movement of passengers and taxicabs while delivering a high level of customer service.
• Supervise Taxi Dispatchers, monitor daily operations, address customer and driver concerns, and ensure compliance with airport, company, and Taxi & Limousine Commission (TLC) requirements.

Job description

ABM US at JFK Airport seeks a Taxi Field Supervisor to provide front-line leadership for taxi dispatch operations, ensuring the safe and efficient movement of passengers and taxicabs while delivering a high level of customer service.

This role supervises Taxi Dispatchers, monitors daily operations, addresses customer and driver concerns, and ensures compliance with airport, ABM, and Taxi & Limousine Commission (TLC) requirements.