Jewelry Sales Specialist: Create Memorable Moments

Kroger; Spokane (WA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Fred Meyer Jewelers in Spokane, WA seeks sales professionals to deliver a fine jewelry experience and meet personal sales targets. You will build lasting customer connections, promote events, and work with teammates to achieve store goals.

Responsibilities include customer service, product knowledge, POS operation, and ensuring store upkeep. Flexible shifts including weekends and holidays are required.

Qualifications

• High school diploma or GED required.
• Commitment to excellence, desire to grow and provide refreshing shopping experience.
• Goal oriented and sales driven with a passion to succeed.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate POS and take payment or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures.
• Participate in the inventory process.
• Complete case counts.
• Maintain flexibility to work any shift, including weekends, holidays and overtime.

Skills

Customer service

Sales

Retail experience

Education

High school diploma or GED

Job description

Fred Meyer Jewelers in Spokane, WA seeks sales professionals to deliver a fine jewelry experience and meet personal sales targets. You will build lasting customer connections, promote events, and work with teammates to achieve store goals.

Responsibilities include customer service, product knowledge, POS operation, and ensuring store upkeep. Flexible shifts including weekends and holidays are required.