Jewelry Sales Consultant — Luxury Experience & Growth

Brilliant Earth; Columbus (OH); In loco; USD 26.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career Growth

Set Schedule

Employee Discounts

401k Match

Paid Time Off

Descrizione del lavoro

Brilliant Earth in Columbus, OH seeks a Sales Associate to guide customers through jewelry purchases both in-store and via virtual/phone chats. You will leverage product knowledge to personalize each experience and work toward hitting sales targets in a fast-paced, in-person environment.

The role requires weekend availability and offers a comprehensive benefits package along with employee discounts and ongoing growth opportunities.

Competenze

• Customer-focused approach to create memorable experiences.
• Ability to exceed sales targets in a fast-paced environment.
• Attention to detail in a high-value jewelry setting.
• Clear and concise communication with customers and teammates.

Mansioni

• Guide customers through purchasing decisions via appointments and walk-in consultations.
• Handle high volume of inquiries by email, live chat, and phone to meet revenue targets.
• Greet and assist customers to ensure a one-on-one buying experience.
• Support post-sale pickups, exchanges, resizing, and inquiries.
• Call customers to confirm showroom appointments and answer questions.
• Monitor feedback and collaborate with leaders to improve service and sales.
• Enforce showroom policies to ensure safety and product security.
• Open and close the showroom and waiting area.
• Use the ERP system to manage tasks and communicate cross-functionally.
• Act as a brand advocate for sustainable, transparent jewelry.

Conoscenze

Customer service passion

Sales target drive

Attention to detail

Communication

Team collaboration

Descrizione del lavoro

Brilliant Earth in Columbus, OH seeks a Sales Associate to guide customers through jewelry purchases both in-store and via virtual/phone chats. You will leverage product knowledge to personalize each experience and work toward hitting sales targets in a fast-paced, in-person environment.

The role requires weekend availability and offers a comprehensive benefits package along with employee discounts and ongoing growth opportunities.