Jewelry Sales & Clienteling Specialist

Kroger; Renton (WA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Training programs

Career growth

Job summary

Fred Meyer Jewelers, part of Kroger, seeks energetic sales professionals to deliver a fine jewelry experience and turn moments into memorable celebrations. You will be trained in sales techniques and product knowledge to help you drive personal targets and build lasting customer relationships.

Join a supportive team at a Renton location, with flexible shifts and emphasis on service, accuracy, and integrity.

Qualifications

• Sales, retail and/or jewelry experience
• High school diploma or GED
• Commitment to excellence, desire to grow and ability to provide refreshing shopping experience
• Goal oriented and sales driven and passion to succeed
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy/attention to detail

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Foster life-long emotional connections with customers by clienteling
• Provide product knowledge, features and benefits to all customers when presenting merchandise
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems
• Attend required monthly meetings
• Operate point of sale (POS) and take payment or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Participate in the inventory process
• Complete case counts
• Maintain flexibility to work any shift, including weekends, holidays and overtime

Skills

Sales experience

Customer service

Jewelry knowledge

Education

High school diploma or GED

Job description

Fred Meyer Jewelers, part of Kroger, seeks energetic sales professionals to deliver a fine jewelry experience and turn moments into memorable celebrations. You will be trained in sales techniques and product knowledge to help you drive personal targets and build lasting customer relationships.

Join a supportive team at a Renton location, with flexible shifts and emphasis on service, accuracy, and integrity.