Jewelry Repair Operations Coordinator

LVMH Group; New York (NY); On-site; USD 30,000 - 43,000; Full time

Job summary

Tiffany & Co. Repair Services (RS) Representative assesses repair orders to identify technical assignments and labor time while balancing client due dates. You will maximize workflow by capturing information in the system and escalating issues as needed.

Qualities include accuracy, organization, and adherence to Tiffany quality standards. The role emphasizes teamwork with management and coworkers to manage projects and ensure timely completion.

Qualifications

• High School diploma or equivalent with strong verbal and written communication skills.
• 2 years' experience in an administrative business environment.
• Proficiency with Microsoft Office.

Responsibilities

• Assess repair orders to identify technical assignments and anticipated labor time.
• Capture all relevant information in the system and escalate any anticipated servicing issues.
• Maintain organized workflow and ensure due dates are met; report late orders to management.
• Follow Tiffany quality and repair/processing instructions and inspect orders for needs.

Skills

Verbal and written communication

Microsoft Office

Education

High School diploma or equivalent

Tools

Repair System

AS 400

Job description

Tiffany & Co. Repair Services (RS) Representative assesses repair orders to identify technical assignments and labor time while balancing client due dates. You will maximize workflow by capturing information in the system and escalating issues as needed.

Qualities include accuracy, organization, and adherence to Tiffany quality standards. The role emphasizes teamwork with management and coworkers to manage projects and ensure timely completion.