Jewelry Production Associate

Beny Sofer Inc; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Beny Sofer Inc. is seeking a Jewelry Production Associate to support daily operations of our production department and coordinate between internal teams and outside vendors. The role emphasizes accuracy, organization, and timely progression of customer orders and repairs.

The candidate will manage production jobs from order to completion, track materials, and communicate production status with jewelers, setters, polishers, and diamond dealers in a fast-paced in-person environment.

Qualifications

• Must have experience in jewelry production or related role.
• Familiar with jewelry manufacturing processes and terminology.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management abilities.
• Proficient in Excel; able to learn inventory/production software.
• Able to work in fast-paced environment and coordinate multiple orders.

Responsibilities

• Assist in managing jewelry production from initial order through final completion.
• Create, organize, and track production jobs and ensure materials and instructions are provided.
• Monitor open jobs and follow up to meet deadlines.
• Coordinate priorities based on deadlines, sales, inventory, and projects.
• Communicate with outside manufacturers and vendors about status and delivery dates.
• Flag delays or issues and collaborate to resolve them quickly.
• Verify materials from production match jobs and documentation.
• Work with sales and inventory to ensure orders are produced on time.
• Update production statuses and records in internal systems.
• Assist with special orders, repairs, sizing, samples, new product development, and replenishment.
• Help reconcile merchandise and materials with outside vendors.
• Maintain organized workflow so production jobs are accessible.

Skills

Organizational skills

Time-management

Verbal & written communication

Excel

Learning new software

Tools

Excel

Production software

Job description

The Jewelry Production Associate will work closely with internal departments and outside vendors, including jewelers, setters, polishers, diamond dealers, and other production partners. This role will support the daily operations of our jewelry production department and help ensure that customer orders, new designs, samples, repairs, and inventory pieces move smoothly and accurately through the manufacturing process. The ideal candidate is highly organized, comfortable working in a fast-paced environment, and able to manage multiple jobs while maintaining a high level of accuracy and attention to detail.

This is a full-time, in-person position (Monday–Friday) from 9:00am to 6:00pm.

Key Responsibilities

Production Coordination

• Assist in managing jewelry production from initial order through final completion.
• Create, organize, and track production jobs and ensure all necessary materials and instructions are provided.
• Monitor open jobs and follow up regularly to ensure production deadlines are met.
• Coordinate priorities based on customer deadlines, sales needs, inventory requirements, and special projects.
• Communicate with outside manufacturers and vendors regarding production status, specifications, changes, and delivery dates.
• Flag delays, discrepancies, or production issues and work with the appropriate team members to resolve them quickly.
• Verify that materials returned from production correspond with the correct jobs and documentation.

Order & Inventory Support

• Work closely with the sales and inventory teams to ensure customer orders are produced accurately and on time.
• Update production statuses and maintain accurate records within internal systems.
• Assist with special orders, repairs, sizing requests, samples, new product development, and inventory replenishment.
• Help reconcile merchandise and materials sent to and returned from outside vendors.
• Maintain an organized workflow so production jobs can be located and reviewed quickly.

Qualifications

• Previous experience in jewelry production, jewelry manufacturing, diamond operations, inventory, or a related fine jewelry role is required.
• Understanding of jewelry manufacturing processes, including casting, setting, polishing, sizing, and finishing, is a plus.
• Familiarity with diamonds, gemstones, precious metals, and jewelry terminology preferred.
• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to manage multiple production jobs and changing priorities simultaneously.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Excel and comfort learning jewelry inventory or production software.
• Strong computer skills and ability to learn new systems quickly.
• Ability to work effectively both independently and as part of a team.

This is a full-time, in-person position (Monday–Friday) from 9:00am to 6:00pm.