Custom Jewelry Production Assistant

TraxNYC Corp; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Growth opportunities

Job summary

TraxNYC Corp in New York is hiring a Custom Jewelry Production Assistant to coordinate and manage the jewelry production process. This hands-on position requires jewelry industry experience, exceptional organizational skills, and effective communication. The assistant will handle production paperwork, monitor project status, and collaborate with different teams to ensure high-quality outputs. The role operates in a fast-paced environment, providing employee discounts and growth opportunities. Applicants must be reliable and detail-oriented.

Qualifications

• Experience in the jewelry industry is essential.
• Strong organizational and detail-oriented skills are necessary.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Track and manage custom jewelry throughout production.
• Handle production paperwork and organization of workflows.
• Coordinate with sales and internal production teams.

Skills

Jewelry industry experience

Highly organized

Attention to detail

Multitasking

Strong communication skills

Tools

Monday.com

Shopify

Google Sheets

Job description

Company Overview

TraxNYC is one of the world’s most recognized custom jewelry companies, known for creating high‑end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast, operates at a high level, and maintains extremely high standards across every department.

The Role

We are looking for a Custom Jewelry Production Assistant to support the custom production team through organization, coordination, and execution of daily operations. This is a hands‑on role inside a serious production environment — ideal for someone who understands the pace, pressure, and attention to detail required in the jewelry industry.

Role Responsibilities

• Track and manage custom jewelry pieces throughout the full production process from start to finish
• Handle production paperwork, job tracking, and organization of daily workflows
• Coordinate with sales staff and internal production teams to ensure timelines are met accurately
• Approve and organize custom design submissions and production details
• Assist with developing new jewelry collections and product concepts for the website
• Maintain accurate records using Monday.com, Shopify, and Google Sheets
• Run errands throughout the Diamond District including pickups, drop-offs, sourcing support, and production coordination
• Monitor the status of repairs, custom orders, and inventory movement
• Support daily operational flow across multiple departments in a fast‑paced environment
• Help maintain high standards for quality control, organization, and workflow efficiency

Qualifications

• Jewelry industry experience is required
• Highly organized with strong attention to detail
• Able to multitask and operate efficiently in a fast‑moving environment
• Professional, reliable, and punctual
• Strong communication and teamwork skills
• Creative mindset is a plus
• Experience with Monday.com, Shopify, Google Sheets, or similar systems is a plus
• Familiarity with custom jewelry production workflows is strongly preferred

This Role Is Not For You If

• You do not have jewelry industry experience
• You struggle with organization or time management
• You are looking for a slow‑paced or low‑responsibility position
• You are uncomfortable handling multiple tasks and deadlines daily

Compensation & Schedule

• Monday–Friday
• 11:00 AM – 7:00 PM
• Employee discounts and growth opportunities available