Jewelry Polisher

Helzberg Diamonds Shops, Inc.; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking a Jewelry Polisher to support repair and refurbishment of merchandise, delivering results that meet Helzberg’s quality standards.

The role performs final finishing steps, including polishing, rhodium plating and cleaning, ensuring timely completion, proper inventory handling, and safe, organized shop operations with teammates across stores. Attention to detail and strong communication are essential as you coordinate with colleagues and respond to store

Qualifications

• High school diploma and 1–3 years of related experience or training required.
• Basic knowledge of jeweler’s tools, machinery and equipment along with basic jewelry repair knowledge.
• Previous metal working or finishing experience preferred; strong problem-solving skills required.
• Must be detail oriented with good organizational skills and strong communication skills.

Responsibilities

• Perform finishing work on jewelry including polishing, rhodium plating and cleaning.
• Meet deadlines for repair completion and refurbishment work.
• Maintain volume output while achieving budgeted expectations and ensuring quality workmanship.
• Inspect all repair and refurbishment work before sending to stores and customers.
• Maintain inventory levels and proper storage of materials and paperwork.

Skills

Jeweler’s tools

Machinery knowledge

Repair knowledge

Problem solving

Detail oriented

Education

High School Diploma

Tools

Jeweler’s tools

Machinery and equipment

Finishing equipment

Job description

The Jewelry Polisher supports jewelry repair and refurbishing activities. The Jewelry Polisher performs the final steps of repair and refurbishment services on merchandise, and does so at a level that is consistent with Helzberg’s high standards for delivering quality customer care.

Specific Accountabilities include:

• Perform all requested and necessary finishing work on jewelry to include polishing, rhodium plating and cleaning of customer, pre-owned and vendor merchandise to support sales and customer service.
• Meet established deadlines for repair completion, refurbishment work and requested estimates.
• Produce an expected volume of work while maintaining an acceptable turn-around time and ensuring repair shop achieves budgeted expectations.
• Inspect all repair and refurbishment work to ensure a high level of workmanship before being sent to stores and customers.
• Properly spend supply expense dollars by maintaining adequate inventory levels without excess.
• Ensure that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Contribute to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures to achieve expected asset recovery ratio.
• Perform operations within company guidelines and procedures and keep shop clean and organized.
• Adhere to all safety-related procedures as outlined in the shop manual to reduce the risk of accidents.
• Answer questions from associates concerning repair policies and procedures.
• Work well with teammates to achieve results and willingly perform additional duties as assigned.

REQUIREMENTS:

• High school diploma and one to three years of related experience or training required.
• Basic knowledge of jeweler’s tools, machinery and equipment required along with basic jewelry repair knowledge.
• Previous metal working or finishing experience preferred. Ability to be a good decision maker with strong problem-solving skills required.
• Must be detail oriented with good organizational skills and strong communication skills.