Jewelry Department Assistant

Saks Fifth Avenue Llc; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Bergdorf Goodman is seeking a Jewelry Department Assistant to support smooth operations for sales appointments and maintain a professional client environment. You will handle post-sale activities and manage client data to ensure exceptional service.

The role emphasizes assisting with digital selling and a social media presence as directed, while coordinating gifting initiatives for Top Clients with the PCR team. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service experience in luxury retail preferred.
• Excellent communication and ability to maintain client data with discretion.

Responsibilities

• Assist jewelry department in preparing for and executing selling appointments.
• Ring transactions accurately at the POS and complete post-appointment follow-up.
• Track orders, manage alterations, and send thank you notes.
• Schedule appointments and maintain the Shopper’s calendar.
• Enter and maintain clientele information in Connect and at POS.

Skills

Luxury client service

Fashion knowledge

Communication skills

Attention to detail

Education

High School Diploma / equivalency

Tools

POS system

CRM / client data system

Job description

Jewelry Department AssistantYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Careers at ELG## Jewelry Department AssistantApply: BG\\_0263\\_BG Womens Store: Posted Today: R-110130**WHO WE ARE:** A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. **Job Description:** **WHO WE ARE:**A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.**Job Description:****WHO WE ARE:**A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.**YOU WILL BE:**The Jewelry Department Assistant provides essential support ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client data.**WHAT YOU WILL DO:** Sales & Client Support* Assist the Jewelry department in preparing for and executing selling appointments.* Ring transactions accurately at the Point of Sale (POS).* Complete all post-appointment follow-up tasks, including order tracking, managing alterations, and writing thank you notes.* Help organize appointment scheduling and manage the Shopper’s calendar.* Enter and maintain precise clientele information in Connect and at POS.* Assist with Digital selling activities and maintaining a Social Media presence as directed.* Support the organization of gifting initiatives and experiences for Top Clients in partnership with the PCR team. Operational Duties* Ensure all unsold merchandise is efficiently returned to stock post-appointment.* Ensure the cleanliness of fitting rooms by coordinating with housekeeping and maintenance services when necessary.* Perform any additional duties and responsibilities, including projects, tasks, and activities as required to support the Personal Shopper and team.**WHAT YOU WILL BRING**:* Passion for providing a luxury client experience and strong knowledge of fashion* Any additional duties and responsibilities including projects, tasks, and activities as required* High School Diploma / equivalency required.* Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays**YOUR LIFE AND CAREER AT BERGDORF GOODMAN:*** Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discount**SALARY AND OTHER BENEFITS**:The Hourly rate for this position is between $22.00-$24.00 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).Thank you for your interest with Saks Global. We look forward to reviewing your application.**YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:*** Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discountBenefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application. **YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:** * Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discount Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application. **Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact** **[e-mail]****.** Salary Range $20.79 - $25.99\\* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.