Jewelry Customer Experience Specialist

The TJX Companies, Inc.; Chesapeake (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare

Paid holidays

Career growth

Employee assistance program

Referral bonuses

Health & life insurance

Job summary

The TJX Companies, Inc. is hiring at our Chesapeake, VA location to deliver exceptional customer experiences. You will interact with customers, maintain a clean store, and process purchases while promoting loyalty programs and store policies.

Ideal candidates have strong communication, attention to detail, and the ability to multitask. The role supports a team-driven environment with competitive pay and robust benefits.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Ability to multi-task in a fast-paced retail environment.
• Flexible schedule to support business needs.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Rings up purchases accurately and promotes credit and loyalty programs.
• Upholds merchandising standards and prepares merchandise for the floor.
• Supports store recovery, safety, and loss prevention initiatives.
• Collaborates with team to meet store goals and provide exceptional service.

Skills

Customer service

Communication

Multitasking

Schedule flexibility

Lifting capability

Retail experience

Job description

The TJX Companies, Inc. is hiring at our Chesapeake, VA location to deliver exceptional customer experiences. You will interact with customers, maintain a clean store, and process purchases while promoting loyalty programs and store policies.

Ideal candidates have strong communication, attention to detail, and the ability to multitask. The role supports a team-driven environment with competitive pay and robust benefits.