JD Functional Team lead – HR Payroll

Software Placement Group, SPG; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Software Placement Group is seeking an ERP Functional Team Lead in Charlotte, NC to guide a team of functional specialists focused on HR and Payroll systems, including JD Edwards EnterpriseOne. This leadership role blends hands-on functional work with people management to deliver stable operations and continuous improvement.

You will establish clear roles, coach staff, and prioritize work across production support and project initiatives.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Proven ERP leadership experience with HR/Payroll domains.
• Strong knowledge of JD Edwards EnterpriseOne and HR systems.

Responsibilities

• Lead and develop a team of functional specialists supporting HR and Payroll systems.
• Set clear roles, responsibilities, and performance expectations.
• Coach, provide feedback, and manage team performance.
• Oversee prioritization of support, enhancements, and projects.
• Balance production support with project delivery to meet SLAs.
• Escalate complex issues and coordinate cross-functional resolution.
• Lead root cause analyses and ensure sustainable fixes.
• Ensure governance, change control, and compliance adherence.
• Maintain relationships with stakeholders and manage vendor performance.
• Provide oversight of deliverables and accountability for outcomes.
• Oversee day-to-day HR/Payroll support including JD Edwards.
• Ensure test, deployment, and production readiness.
• Act as a liaison between HR/Payroll and IT.
• Identify process improvements and data integrity opportunities.
• Support ERP modernization and integrations.
• Maintain process and system change documentation.

Skills

ERP leadership

People management

HR/Payroll knowledge

JD Edwards

Communication

Problem solving

Prioritization

Education

Bachelor's degree or equivalent experience

Tools

JD Edwards EnterpriseOne

Job description

Location: Charlotte, NC | Schedule: Full-time, on-site

Overview

An established organization is seeking an ERP Functional Team Lead to guide a team of functional specialists supporting JD Edwards and related ERP technologies across Human Resources and Payroll domains. This role blends hands-on functional expertise with people leadership to ensure stable operations, effective project delivery, and continuous improvement of business processes.

What you'll do

• Lead and develop a team of functional specialists supporting HR and Payroll systems
• Establish clear roles, responsibilities, and performance expectations aligned to organizational goals
• Provide coaching, feedback, and performance management to team members
• Oversee prioritization and assignment of support, enhancement, and project work
• Balance production support and project delivery to maintain service levels and commitments
• Act as escalation point for complex issues and coordinate cross-functional resolution
• Lead root cause analysis and ensure sustainable issue resolution
• Ensure adherence to governance, change control, and compliance requirements
• Support audit activities and enforce segregation of duties and control standards
• Build relationships with business stakeholders and manage vendor performance
• Provide oversight of functional deliverables and maintain accountability for outcomes
• Oversee day-to-day support for HR and Payroll systems including JD Edwards
• Ensure timely triage and resolution of issues, defects, and enhancements
• Serve as functional authority on system capabilities and business alignment
• Lead ERP initiatives across requirements, design, testing, and deployment
• Translate business needs into functional specifications and guide solutions
• Ensure proper testing, deployment, and production readiness
• Act as a liaison between HR/Payroll teams and IT
• Provide recommendations for system improvements and process optimization
• Identify opportunities to improve efficiency, data integrity, and system utilization
• Support ERP modernization and integration initiatives
• Maintain documentation of processes and system changes
• Support training for end users on system updates

Required qualifications

• Bachelor's degree or equivalent experience
• 8+ years ERP experience with HR/Payroll focus
• Experience with JD Edwards EnterpriseOne
• Experience leading teams or acting as a senior functional lead
• Strong functional knowledge of HR and Payroll processes
• ERP configuration, support, and implementation experience
• Strong problem-solving and communication skills
• Ability to manage multiple priorities

Preferred qualifications

• Experience with ERP integrations
• Knowledge of audit and compliance frameworks
• Experience with reporting or automation tools

Why this role

This is an opportunity to lead a functional team, combining hands-on ERP expertise with leadership responsibility to drive stable operations, effective delivery, and continuous improvement across HR and Payroll systems.