JB106 - Full-Time Butler - New York, NY

British American Household Staffing; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

British American Household Staffing seeks an experienced Butler/Personal Assistant to provide comprehensive lifestyle support to a UHNW family across domestic and international travel. The role blends traditional butler duties with executive-level personal assistance, demanding discretion, impeccable standards, and proactive service.

Qualifications include 10+ years in private service and a Hospitality degree; formal butler training is highly preferred.

Qualifications

• Minimum 10+ years in private service, luxury hospitality, executive/personal assistance, or a comparable high-service environment.
• Minimum 5 years with a UHNW/HNW family (required).
• Diploma or degree in Hospitality Management, Hotel Management, or Tourism and Hospitality.

Responsibilities

• Provide day-to-day personal support to the principals and family members.
• Manage appointments, reservations, personal schedules, errands, and day-to-day requests.
• Coordinate personal shopping, gifts, deliveries, correspondence, and other lifestyle requirements.
• Research and arrange restaurants, entertainment, activities, and bespoke experiences.
• Maintain confidential records of personal preferences and recurring arrangements, and own every request through to completion.

Skills

Private service experience

Executive/personal assistance

Hospitality knowledge

VIP entertaining

Discretion and integrity

Education

Hospitality/Hotel/Tourism degree

Job description

Overview

An exclusive ultra-high-net-worth (UHNW) private estate is searching for an experienced Butler / Personal Assistant to provide comprehensive lifestyle support and world-class service to the principals, their family, and distinguished guests. This role seamlessly blends refined, traditional butler duties with the structured efficiency and foresight of an executive-level personal assistant.

Operating with utmost confidentiality, poise, and initiative, the ideal candidate will navigate a sophisticated estate environment with ease while anticipating the household's expectations and delivering bespoke, flawless service. As a proactive private-service expert, you prioritize discretion, excel in a cohesive team setting, take pride in exceptional standards, and seek long-term professional fulfillment.

This position offers the unique opportunity to support the family across global locations through domestic and international travel, orchestrate high-profile gatherings and unique lifestyle experiences via expert event management, and thrive within a supportive team culture that fosters professional growth and recognizes dedication, discretion, and excellence.

The role commences with a thirty-day trial phase; a permanent, full-time commitment is contingent upon the demonstration of exemplary performance during this introductory period.

Responsibilities

Personal Assistance

• Provide day-to-day personal support to the principals and family members.
• Manage appointments, reservations, personal schedules, errands, and day-to-day requests.
• Coordinate personal shopping, gifts, deliveries, correspondence, and other lifestyle requirements.
• Research and arrange restaurants, entertainment, activities, and bespoke experiences.
• Maintain confidential records of personal preferences and recurring arrangements, and own every request through to completion.

Butler & Guest Services

• Deliver formal and informal butler service to the principals and their guests.
• Prepare and serve beverages, meals, and refreshments with impeccable timing and presentation.
• Maintain exceptional standards of table service and dining etiquette; assist with private dinners, receptions, and VIP entertaining.
• Welcome and discreetly assist guests, anticipating their requirements while maintaining appropriate professional boundaries.

Household Coordination

• Communicate daily priorities and ensure tasks are completed to the family's standards.
• Coordinate with chefs, housekeepers, drivers, security personnel, and other household staff, and with vendors and contractors.
• Assist with household organization, inventory, and replenishment of personal and household items.
• Identify issues proactively, follow up appropriately, and coordinate closely with the House Manager.

Travel & Logistics

• Coordinate and support domestic and international travel, including itineraries, transportation, accommodations, and dining.
• Prepare luggage and personal items for travel, and liaise with drivers, aviation providers, and hotels.
• Accompany the family during travel when required, maintaining continuity of service away from home.

Events & Entertaining

• Assist with the planning and execution of private dinners, celebrations, and VIP events.
• Coordinate guest lists, invitations, table settings, and event logistics.
• Liaise with caterers, florists, and other vendors to ensure events run to the family's standards with minimal disruption.

Confidentiality & Professional Standards

• Maintain absolute confidentiality regarding the family's personal, professional, financial, and social affairs, adhering strictly to household privacy and security protocols.
• Exercise sound judgment with sensitive information and in all interactions with guests and third parties; represent the family professionally at all times.
• Employment is contingent on a background check and reference verification, and on executing a non-disclosure and confidentiality agreement.

Qualifications

• Minimum 10+ years in private service, luxury hospitality, executive/personal assistance, or a comparable high-service environment; minimum 5 years with a UHNW/HNW family (required).
• Diploma or degree in Hospitality Management, Hotel Management, or Tourism and Hospitality
• Formal butler training or certification, and prior experience in a private estate, family office, luxury hotel, or similar setting, strongly preferred.

Requirements

• Comfortable within a multi-staff household, with a clear sense of hierarchy, protocol, and etiquette.
• Excellent organization, time management, and attention to detail; strong verbal and written communication.
• Demonstrated discretion, integrity, sound judgment, and composure under pressure, reading needs before they are voiced.
• Strong computer literacy and administrative skills.
• Valid U.S. driver's license with a clean driving record preferred; legally authorized to work in the United States.
• Strong foundation in formal dining and VIP entertaining; wine, beverage, wardrobe, or lifestyle-service knowledge, and additional language skills, are assets.

Salary and Benefits

• 110,000 - $160,000