JB Hawks Customer Service Representative

JB Hawks; Sikeston (MO); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) with company match

Paid training

Growth opportunities

Team Member bonus program

Competitive pay with annual raises

Job summary

JB Hawks is hiring a part-time Customer Service Representative in Sikeston, MO. You will greet customers, assist with purchases, and operate the POS system to ensure fast, friendly service.

Maintain clean shelves and a welcoming store environment while delivering exceptional service to every customer. We offer paid training, growth opportunities, and a team-based culture with rewards for performance, including a bonus program and 401(k) match.

Qualifications

• Customer service oriented and reliable.
• Ability to greet customers and provide quick, friendly service.
• Comfortable working in a fast-paced retail environment.

Responsibilities

• Greet and assist customers with friendly, instant service.
• Operate the point-of-sale system accurately.
• Help customers with product questions and purchases.
• Stock shelves and maintain store cleanliness.
• Create a safe, professional, and welcoming environment.

Skills

Energy

Reliability

Strong work ethic

POS experience

Tools

POS system

Job description

JB Hawks Customer Service Representative

Sikeston, MO, US

Customer Service Representative

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars.

As a Customer Service Representative, you will:

Greet and assist customers with friendly, instant service

Operate the point-of-sale system accurately

Help customers with product questions and purchases

Stock shelves and maintain store cleanliness

Take ownership of creating a safe, professional, and welcoming environment

What We Offer

Competitive pay with annual raises

Team Member bonus program

401(k) with company match

Paid training and growth opportunities

Leadership and management skills training

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Job Type: Part-time
Work Location: In person