JB Hawks Customer Service Representative

JB Hawks; Hannibal (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Annual raises

Bonus program

401(k) with company match

Paid training

Growth opportunities

Job summary

JB Hawks in Hannibal, MO, is seeking a Customer Service Representative to join our in-person team. You will greet customers, assist with questions, operate the POS, stock shelves, and maintain a clean, welcoming store environment.

This part-time role offers paid training and growth opportunities within a merit‑based culture. Join us to deliver friendly service and help customers feel valued.

Qualifications

• Energy, reliability, and a strong work ethic are desired.
• Excellent communication and customer-facing skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet and assist customers with friendly, instant service.
• Operate the point-of-sale system accurately.
• Help customers with product questions and purchases.
• Stock shelves and maintain store cleanliness.
• Take ownership of creating a safe, professional, and welcoming environment.

Skills

Customer service

POS operation

Stocking

Teamwork

Tools

POS software

Job description

JB Hawks Customer Service Representative

Hannibal, MO, US

2 days ago Requisition ID: 1093

Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars.

As a Customer Service Representative, you will:

Greet and assist customers with friendly, instant service

Operate the point-of-sale system accurately

Help customers with product questions and purchases

Stock shelves and maintain store cleanliness

Take ownership of creating a safe, professional, and welcoming environment

What We Offer

Competitive pay with annual raises

Team Member bonus program

401(k) with company match

Paid training and growth opportunities

Leadership and management skills training

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Job Type: Part-time
Work Location: In person