Java Technical Support Engineer - Remote Work

BairesDev; United States; Remote; MXN 1,101,000 - 1,652,000; Full time

Benefits offered by this job

Remote work

USD salary

Home setup provided

Flexible hours

Parental leave

Paid time off

Mentorship

Career growth

Job summary

BairesDev in Mexico offers a fully remote Java Technical Support Engineer role, joining an Incident Response Team to monitor Java applications and resolve issues.

You'll troubleshoot, document incidents, and collaborate with development teams, while enjoying 100% remote work, flexible hours, and compensation in USD with strong career growth opportunities.

English proficiency is required, and the role welcomes professionals at various experience levels.

Qualifications

• Experience with Java development and troubleshooting.
• Good communication in English.
• Remote work readiness and proactive problem-solving.

Responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

Skills

Java development

Troubleshooting

English proficiency

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Java Technical Support Engineer at BairesDev

We are seeking a Java Technical Support Engineer to join our Incident Response Team. You'll monitor applications, resolve issues, and help maintain our Java-based systems. This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.

What You'll Do:

• - Provide technical support coverage during business hours.
• - Monitor system performance and respond to alerts.
• - Troubleshoot and resolve issues in Java applications.
• - Document incidents and solutions for knowledge sharing.
• - Collaborate with development teams on improvements.
• - Participate in process enhancement initiatives.

What we are looking for:

• - Experience with Java development and troubleshooting.
• - Familiarity with support roles and incident response.
• - Problem-solving and analytical thinking skills.
• - Good communication abilities.
• - Advanced level of English.

How we do make your work (and your life) easier:

• - 100% remote work (from anywhere).
• - Excellent compensation in USD or your local currency if preferred
• - Hardware and software setup for you to work from home.
• - Flexible hours: create your own schedule.
• - Paid parental leaves, vacations, and holidays.
• - Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• - Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.