Java Springboot Microservices Tech Support

Tata Consultancy Services; Canton (MA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support Benefits

Insurance Options

Commuter Benefits

Certification & Training Reimbursement

Paid Time Off

Legal & Financial Assistance

Job summary

Tata Consultancy Services is seeking a skilled technical support professional in Canton, Massachusetts. This role involves providing tier 2 support for integration applications, focusing on Java, Spring Boot, and microservices. Candidates should have a strong foundation in diagnosing issues related to APIs and data flows.

The position offers a comprehensive salary range from $120,000 to $140,000 annually, along with extensive employee benefits including medical coverage, performance bonuses, and professional growth opportunities.

Responsibilities

• Provide Tier 2 technical support for integration applications, APIs, and microservices.
• Diagnose and resolve issues related to data flows, microservices, batch jobs, API failures, and system integrations.
• Perform in-depth root cause analysis (RCA) for recurring failures.
• Troubleshoot issues in Java Spring Boot–based microservices including performance, availability, and functional failures.
• Monitor and support REST APIs, event-driven integrations, message queues (Kafka), and batch processes.
• Validate integration payloads (JSON/XML) and troubleshoot mapping issues.
• Respond proactively to alerts and system degradation.
• Participate in patching, releases, and deployment validation.
• Document SOPs, troubleshooting guides, and knowledge articles.
• Monitor system health using Dynatrace.

Skills

Java

Spring Boot

Microservices architecture

REST APIs

SQL databases

Message queues (Kafka)

CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions)

Cloud platforms (Azure)

Education

Bachelor of Computer Science

Job description

Technical Skills

• Strong understanding of Java, Spring Boot, and microservices architecture.
• Hands-on experience with REST APIs, HTTP protocols, authentication (OAuth2/JWT).
• Experience with SQL databases.
• Familiarity with message queues (Kafka).
• Ability to read and analyze application logs and stack traces.
• Knowledge of CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions, etc.).
• Understanding of cloud platforms (Azure) is preferred.

Roles & Responsibilities

• Provide Tier 2 technical support for integration applications, APIs, and microservices.
• Diagnose and resolve issues related to data flows, microservices, batch jobs, API failures, and system integrations.
• Perform in-depth root cause analysis (RCA) for recurring failures.
• Troubleshoot issues in Java Spring Boot–based microservices including performance, availability, and functional failures.
• Monitor and support REST APIs, event-driven integrations, message queues (Kafka), and batch processes.
• Validate integration payloads (JSON/XML) and troubleshoot mapping issues.
• Respond proactively to alerts and system degradation.
• Participate in patching, releases, and deployment validation.
• Document SOPs, troubleshooting guides, and knowledge articles.
• Monitor system health using Dynatrace.

Salary Range: $120,000 - $140,000 a year

Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications

BACHELOR OF COMPUTER SCIENCE