Java + Mainframe Support Lead

Wipro Technologies; St. Louis (MO); On-site; USD 80,000 - 158,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

Disability insurance

Leave options

Job summary

Wipro Limited is seeking a senior IT operations leader in St. Louis, MO to drive multi-tier production support, stand up new teams, and mature processes across L1–L3.

You will guide Mainframe (CA7, Autosys, JCL, COBOL) and Open Systems (Java, middleware) environments while managing key financial services relationships. The role requires 10+ years in IT ops with 5+ years in leadership, and a proven capacity to transfer knowledge and scale teams.

Qualifications

• 10+ years IT application support / production operations in managed services or outsourcing.
• 5+ years in leadership overseeing multi-tier L1/L2/L3 teams.
• Experience standing up new teams, building processes, driving maturity.
• Hands-on with Mainframe (CA7, Autosys, JCL, COBOL) and Open Systems (Java, middleware).
• Strong track record managing senior client relationships in financial services.

Responsibilities

• Lead multi-tier support teams and drive operational maturity.
• Oversee left-shift and knowledge transfer across large portfolios.
• Stand up new teams and define supporting processes.
• Ensure delivery excellence and client relationship management at senior levels.

Skills

Leadership

People management

Process improvement

Client relationship management

Change management

Tools

CA7

Autosys

Control-M

JCL

COBOL

MQ

Kafka

Java

Linux/Unix

SQL

ServiceNow

Splunk

Dynatrace

AppDynamics

Nagios

Python

Shell

PowerShell

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Location: St. Louis, MO

Experience

• 10+ years of progressive experience in IT application support / production operations in a managed services or outsourcing environment.
• Minimum 5 years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).
• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.
• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).
• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.
• Experience driving left-shift / knowledge transfer programs across large application portfolios.

Technical Skills

• Batch scheduling & monitoring: CA7, Autosys, Control-M (familiarity with at least two).
• Mainframe environment: JCL, COBOL, DB2, CICS - working knowledge sufficient to guide L2 team.
• Open Systems: Java/J2EE, middleware (MQ, Kafka), Linux/Unix, SQL databases.
• ITSM platforms: ServiceNow (Incident, Change, Problem Management modules).
• Monitoring & observability: Familiarity with tools like Splunk, Dynatrace, AppDynamics, Nagios, or similar.
• Automation & scripting: Python, Shell scripting, or PowerShell; exposure to RPA or intelligent automation is a plus.

Mandatory Skills: Fullstack Java Enterprise.Experience: 8-10 Years.The expected compensation for this role ranges from $80,000 to $158,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.