Java Incident Response Engineer | Remote & Flexible Hours

BairesDev; United States; À distance; MXN 1 130 000 - 1 695 000; Plein temps

Avantages offerts par ce poste

100% remote work

Competitive USD compensation

Home office setup

Flexible hours

Parental leaves and holidays

Résumé du poste

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. This fully remote role supports Java-based systems, monitors performance, and resolves issues across locations worldwide.

The position emphasizes collaboration with developers, detailed incident documentation, and ongoing process improvements. English proficiency is required for global teamwork and effective communication.

Qualifications

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Strong problem-solving and analytical thinking.
• Good communication abilities, especially in English.
• Advanced level of English language proficiency.

Responsabilités

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

Connaissances

Java troubleshooting

Incident response

Problem solving

Communication skills

English proficiency

Description du poste

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. This fully remote role supports Java-based systems, monitors performance, and resolves issues across locations worldwide.

The position emphasizes collaboration with developers, detailed incident documentation, and ongoing process improvements. English proficiency is required for global teamwork and effective communication.