Japanese Food Hall Supervisor — Lead 14-Stall Ops & Growth

Round1 Entertainment Inc; Escondido (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Paid training

Vision insurance

Job summary

Round1 Entertainment Inc is actively seeking a Food Hall Supervisor to oversee daily operations of a multi-stall Japanese food hall in Escondido, CA. You will coach staff, maintain quality, and ensure efficient service across ramen, curry, yakitori, udon, and more.

You will manage schedules, uphold culinary and service standards, and monitor inventory, guest satisfaction, and safety compliance in a busy bowling/arcade environment.

Qualifications

• Associate's degree or equivalent work experience.
• 2-3 years of food & beverage supervisory experience, preferably in food halls, food courts, or fast-casual Japanese dining concepts.
• Demonstrated knowledge of Japanese food and beverage service standards.
• Strong leadership, communication, and problem-solving skills.
• Experience coordinating multiple food vendors or stations simultaneously.
• Familiarity with BOH/FOH operations, including prep kitchen logistics and customer-facing service.

Responsibilities

• Oversee food preparation, portion control, presentation, and authenticity of Japanese dishes across multiple stalls.
• Support the receiving and inspection of food and beverage deliveries; monitor inventory quality and quantity.
• Assist in creating and managing team member schedules, assigning tasks, and coordinating break rotations.
• Maintain a 90% floor presence during active hours to support customer service, troubleshoot issues, and ensure a smooth guest experience.
• Investigate and resolve guest complaints related to food, service, or accommodations in a courteous and timely manner.
• Open and close food hall operations in accordance with company guidelines.
• Enforce compliance with alcohol service policies, including ID verification and age restrictions.
• Train and coach new and existing team members, especially in Japanese culinary practices and cross-stall coordination.
• Handle register till checks, refunds, and price adjustments per company policy.
• Attend weekly staff meetings with Manager to discuss and resolve any issues relating operations, staffing, customer service, etc.
• Set performance goals with upper management.
• Monitor sales goals and ensure stalls are contributing to the overall food hall revenue targets.
• Support implementation of food safety and cleanliness standards in line with Federal and local health codes.
• Achieve department goals through efficient execution of Company policies.

Skills

Leadership

Communication

Problem-solving

Vendor coordination

Education

Associate's degree or equivalent

Job description

Round1 Entertainment Inc is actively seeking a Food Hall Supervisor to oversee daily operations of a multi-stall Japanese food hall in Escondido, CA. You will coach staff, maintain quality, and ensure efficient service across ramen, curry, yakitori, udon, and more.

You will manage schedules, uphold culinary and service standards, and monitor inventory, guest satisfaction, and safety compliance in a busy bowling/arcade environment.