Japanese Bilingual IT Engineer #12902

Actus Consulting Group; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Actus Consulting Group seeks a Japanese bilingual ITEngineer for Professional Services. The role involves configuring and installing servers, PCs, networks, and telephony hardware for customers, both on-site and during business trips.

You will troubleshoot, provide administration support, and draft proposals as needed. You will coordinate with project leaders, maintain records, and research market trends to support project success.

Qualifications

• Maintain the latest standards of technologies to provide IT-solutions.
• Experience with major software vendors (Microsoft/Citrix/VMware).
• Experience with leading network vendors (Cisco/Fortinet/Palo Alto).
• Experience with Unix/Linux and Windows server operation/maintenance.
• Knowledge of security software for servers/PCs and LAN/WAN technologies.
• Experience with virtualization and storage technologies.
• Proficiency in Japanese and English.

Responsibilities

• Configure internal-office server, PC, network, telephony hardware, and software for customers.
• Perform on-site installation of server, PC, network, telephony hardware, and software for customers.
• Troubleshoot remote & on-site server, PC, network, telephony hardware, and software for customers.
• Provide support of server, PC, network, telephony hardware, and software administration to customers.
• Perform installation and troubleshooting at site; business trips required.
• Prepare and issue work records and project records for each customer.
• Report and archive solutions and countermeasures for future reference.
• Report project and troubleshooting progress to team/leader.
• Conduct product research and market trend analysis as requested by team leader.
• Draft proposals/quotations for customers as requested by team leader.
• Control projects, vendors and subcontractors for timely delivery.

Skills

Bilingual Japanese & English

On-site Installation

Project Coordination

Vendor Management

Tools

Microsoft

Citrix

VMware

Cisco

Fortinet

Palo Alto

Unix/Linux

Windows Server

Security Software

LAN/WAN

Virtualization

Storage Technologies

Job description

Japanese IT company seeks a Engineer, Professional Services

1. Title of Job

Japanese Bilingual ITEngineer, Professional Services

2. Description of Responsibilities

• Configure internal-office server, PC, network, telephony hardware, and software for customers.
• Perform on-site installation of server, PC, network, telephony hardware, and software for customers.
• Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers.
• Provide supports of server, PC, network, telephony hardware, and software administration to customers.
• Perform installation and troubleshooting at site. (Required business trip.)
• Compose and issues work records and project records of installation and configuration for each customer.
• Report and archive actual solution and countermeasure of troubleshooting for future reference.
• Report the status of each project and troubleshooting progress to your team/project leader.
• Perform product research and market trend analysis as requested by your team leader.
• Draft proposal and/or quotation for customers as requested by your team leader.
• Control projects, vendors and sub-contractors for delivery and completion of projects on time.

Technical Qualifications

• Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement.
• Microsoft, Citirx, VMware and other major software vendor's product.
• Cisco, Fortinet, Palo Alto and other major network vendor's devices.
• Unix/Linux, Windows server operation and maintenance.
• Security software and solutions for servers and PCs.
• Local and Wide Area Network technologies.
• Virtualization and storage technologies.
• Proficiency in Japanese and English.

3. Reporting

• This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.