Janitorial Supervisor - 2nd Shift

C&W Services; Louisville (KY); On-site; USD 36,000 - 52,000; Full time

Job summary

C&W Services in Louisville, KY is seeking a Janitorial Supervisor to lead custodial teams across assigned shifts and buildings. You will direct daily operations, ensure contracted services are performed to standard, and coordinate staffing and payroll submissions.

Responsibilities include site inspections, quality audits, inventory management, and training of new employees. Bilingual English/Spanish is preferred. This role emphasizes safety, client relations, and responsive issue resolution.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of supervisory experience in janitorial or facility services.
• Working knowledge of cleaning methods, procedures, equipment, and safety standards.
• Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills; ability to interact effectively with employees, management, and clients.

Responsibilities

• Provide overall direction, coordination, and supervision of janitorial personnel across shifts and buildings.
• Supervise daily operations to ensure services are performed as contracted and meet customer specifications.
• Assist in managing project activities and overseeing assigned janitorial crews.
• Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets.
• Establish and maintain work performance and quality standards.
• Conduct routine site inspections, quality assurance checks, and facility audits.
• Manage inventory, materials, and equipment usage, including key control procedures.
• Address and resolve on-site service delivery issues, employee concerns, and customer inquiries.
• Lead orientation and onboarding of new employees; provide ongoing training, coaching, and development.
• Participate in safety programs, safety committees, and required management or technical training.

Skills

Supervisory Experience

Bilingual English/Spanish

Scheduling & Payroll

Safety Standards

Communication Skills

Education

High school diploma or equivalent

Job description

The Janitorial Supervisor reports to the Senior Operations Manager and works under the direction of the Account Manager or Account Director. Key responsibilities include, but are not limited to:

• Provide overall direction, coordination, and supervision of janitorial personnel across assigned shifts and buildings
• Supervise daily operations to ensure services are performed as contracted and meet or exceed customer specifications
• Assist in managing project activities and overseeing assigned janitorial crews
• Coordinate staffing, work schedules, and assignments; prepare and submit weekly payroll time sheets
• Establish and maintain work performance and quality standards
• Conduct routine site inspections, quality assurance checks, and facility audits
• Manage inventory, materials, and equipment usage, including key control procedures
• Address and resolve on-site service delivery issues, employee concerns, and customer inquiries
• Support snow removal services as required (seasonal)
• Lead orientation and onboarding of new employees; provide ongoing training, coaching, and development
• Participate in safety programs, safety committees, and required management or technical training
• Oversee conference room setups and assist with internal moves or special projects as needed
• Maintain effective and professional client relationships through regular communication
• Perform employee evaluations, troubleshooting, and corrective actions as needed
• Perform additional duties as assigned to support site and account objectives

Qualifications

• High school diploma or equivalent required
• One to three (1–3) years of supervisory experience in janitorial or facility services
• Working knowledge of cleaning methods, procedures, equipment, and safety standards
• Ability to manage schedules, inventory, payroll, and multiple priorities in a fast-paced environment
• Strong verbal and written communication skills; ability to interact effectively with employees, management, and clients
• Fluent in English and Spanish preferred/required
• Motivated, proactive, and solution-oriented leadership style
• Ability to stand, walk, bend, and lift as required for operational support
• Background check required
• Commitment to safety, quality, and customer service