Janitorial Supervisor

Pro-Serv Commercial Cleaning, Inc.; Tempe (AZ); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Pro-Serv Commercial Cleaning, Inc. in Tempe, AZ is hiring a Janitorial Supervisor and Quality Control specialist to train general cleaners, inspect work, and cover for absences. Your leadership will improve hygiene, safety, and the overall appearance of client facilities.

You will guide teams across multiple sites, ensure standards, manage safety and sanitation, and coach staff under the manager's direction. The role emphasizes training, performance feedback, and operational excellence.

Qualifications

• Experience supervising custodial or industrial cleaning crews.
• Strong focus on sanitation management and safety protocols.
• Proven ability to train staff and provide performance feedback.
• Knowledge of cleaning procedures and floor care preferred.

Responsibilities

• Monitor facility security and safety; ensure doors are locked after hours.
• Lead, motivate, and manage cleaning staff across multiple sites.
• Inspect work to verify cleanliness and adherence to standards.
• Train assigned personnel on methods, procedures, and equipment.
• Provide work direction under manager supervision; backup for absent staff.

Skills

Supervisory experience

Cleaning operations

Team leadership

Safety compliance

Job description

Hourly rate: 20.00

Shift: Mon/Fri 8am-5pm

Location -Various Locations - Starting Point in Tempe AZ, a company vehicle will be assigned to use during the shift.

Job Summary

At Pro-Serv the Janitorial Supervisor and Quality Control specialist is responsible for training general cleaners under the direction of the manager, inspecting their work while also meeting performance requirements. The Janitorial Supervisor fills in for absentee personnel, keeps premises of assigned facility clean and in orderly condition. Your leadership will directly impact the environment's hygiene, safety, and overall appearance, fostering a welcoming and healthy space for clients and staff alike. We are dedicated to empowering our supervisors to excel in team management, customer service, and operational excellence.

Key Responsibilities

• Monitor facility security/safety by ensuring doors are locked after operating hours
• Measure, label, and use chemicals following proper procedures and adhering to safety protocol
• Supervise and coordinate daily cleaning activities across multiple sites, ensuring all tasks meet quality standards and safety protocols.
• Lead, motivate, and manage cleaning staff, providing clear guidance, training, and performance feedback to foster a high-performing team.
• Conduct regular inspections to verify cleanliness, sanitation levels, and adherence to industrial cleaning procedures.
• Implement and monitor sanitation practices aligned with health regulations for commercial cleaning, hospitality environments, or industrial facilities.
• Enforce safety regulations during all cleaning operations to prevent accidents and promote a safe working environment.
• Manage inventory of cleaning supplies and equipment, ensuring proper usage and timely replenishment.
• Vacuum, sweep, mop floors following the Marsden Way TECH cleaning process
• Empty Trash
• High and low dusting
• Clean and service restrooms, breakrooms, and conference and kitchen areas
• Report maintenance issues of facility and/or equipment to supervisor
• Train assigned personnel on cleaning methods, procedures, and equipment
• Provide work direction to personnel under the guidance of, and directed by, the manager
• Perform routine inspections of work performed
• Serve as backup for absent personnel
• Teaching and Coaching others
• Hours vary and typically occur outside of normal business hours with early morning, evening, and overnight work. Some travel between accounts may be required.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills and Qualifications

• Knowledge of safety practices
• Proven experience in custodial or industrial cleaning environments with a strong focus on sanitation management.
• Demonstrated supervisory experience leading teams in commercial or hospitality settings.
• Knowledge of safety regulations related to cleaning products, equipment operation, and workplace safety standards.
• Strong leadership skills with the ability to manage staff effectively while maintaining high standards of cleanliness.
• Excellent managerial communication skills for training staff, coordinating tasks, and liaising with clients.
• Able to manage one’s time while leading others
• Ability to work with minimal supervision
• Communicate effectively for training and scheduling
• Ability to complete company train the trainer, SOP review and giving feedback training
• Knowledge of cleaning procedures and practices preferred
• Knowledge of commercial floor care and floor care products preferred

Requirements

• You must be 18 years old.
• Related experience preferred - 1 year minimum
• For safety reasons, you must be able to speak English.
• A pre-employment criminal background check are required.
• Able to lift up to 30lbs sometimes more.
• Valid driver's license with a good driving record
• Drug test required
• Bilingual (English and Spanish) is a plus

EEO Statement

Pro-Serv is an Equal Opportunity Employer. Pro-Serv does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.