Janitorial Project Manager

ABM Industries; Memphis (TN); On-site; USD 75,000 - 95,000; Full time

Job summary

ABM Industries in Memphis, TN is seeking a dynamic leader to own all contracted janitorial services for a high-profile client. You will lead operational and administrative activities, ensuring service delivery, cost control, and client satisfaction.

The role demands building strong client partnerships through clear communication, adapting to change, and developing a diverse team. Bachelor's degree and 3–5 years of management experience are preferred, with OSHA knowledge and a valid driver's

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3–5 years of management experience in facilities or building management.
• Experience in facility services or building management is desired.
• Must have working knowledge of OSHA safety standards and regulations.
• Must maintain a valid State issued driver’s license.

Responsibilities

• Establishes and maintains strong client relationships.
• Serves as the main point of contact for multiple client departments and attends client meetings.
• Provide leadership and support across a 24x7 work setting.
• Promotes a strong safety culture and safe work environment.
• Plans, develops and assigns work schedules to ensure service delivery expectations are achieved.
• Performs daily quality control inspections to ensure quality standards are met or exceeded.
• Performs time studies to optimize tasks, schedules and staff allocation.
• Looks for opportunities to increase revenue by providing additional services to the client.
• Be aware of and be able to speak to all aspects of the operation for both the client and ABM management.
• Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available.
• Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting changes.
• Drives performance management in reviews, expectations, coaching and disciplinary actions.

Skills

Leadership

Client relationships

Operations management

Communication

Budget forecasting

Safety compliance

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Compensation: $75,000 - $95,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

We are looking for a dynamic individual to join our team. This individual will assume ownership for all contracted janitorial services at a building/campus for a high-profile Fortune 500 Company. The candidate will lead all operational and administrative activities while maintaining effective cost control measures.

Ideal candidates will possess a positive, can-do attitude and understand the importance of building strong client partnerships through excellent communication. We are looking for someone who adapts quickly to change and is able to provide win-win solutions for both the client and ABM. Someone who has a passion for helping others succeed and is committed to building and leading diverse teams.

• Establishes and maintains strong client relationships
• Serves as the main point of contact for multiple client departments and attends client meetings
• Provide leadership and support across a 24x7 work setting
• Promotes a strong safety culture and safe work environment
• Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
• Performs daily quality control inspections to ensure quality standards are met or exceeded
• Performs time studies to optimize operational tasks, schedules and staff allocation
• Looks for opportunities to increase revenue by providing additional or periodic services to the client
• Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
• Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
• Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
• Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
• Partner with Human Resources for employee issues as well as interviewing, hiring and onboarding of new employees
• Responsible to train and develop new and existing employees to defined quality standards
• Gather required data and performance metrics for daily, weekly or monthly reports.
• Complies with client and internal ABM processes and policies
• Perform other duties as assigned
• *Job duties may be modified at any time

• Bachelor's degree, military or requisite experience preferred
• 3-5 years of management experience
• Experience in facility services or building management is desired
• Must have working knowledge of OSHA safety standards and regulations
• Must maintain a valid State issued driver's license
• Experience in warehouse, distribution center or manufacturing environment is a plus
• Excellent organizational skills and attention to detail
• Ability to adjust work schedule as needed to support the operation
• Solid business acumen and basic accounting principles
• Proficient in Microsoft Office
• Previous custodial experience desired
• Able to stand up to 10 hours per day