Janitorial Ops Manager — KPI & Client Focus

ServiceMaster Elite Cleaning Services; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Job summary

ServiceMaster Clean in Baton Rouge, LA, seeks an experienced Operations Manager for our janitorial services portfolio. You will oversee daily operations, scheduling, quality control, safety compliance, and client satisfaction while leading a team of supervisors and front-line staff.

The ideal candidate has at least 5 years of janitorial management experience, strong budgeting and KPI development skills, and the ability to foster productive working relationships with clients and internal teams to

Qualifications

• 5+ years janitorial management experience required.
• Experience coaching, motivating, developing and leading a team.
• Ability to forecast productivity, staffing and budget plans; document corrective action.

Responsibilities

• Schedule work for all account personnel.
• Improve work standards and conduct site evaluations.
• Manage inventory, equipment usage and budget control.
• Ensure cost-effective service delivery and safety compliance.
• Onboard new sites and align service plans with client expectations.

Skills

Interpersonal Relations

Customer Relations

Customer Service Diplomacy

Budgeting Math Aptitude

Negotiations

Organization

Planning

Professionalism

Education

High School diploma or equivalent

Five years' management experience

Job description

ServiceMaster Clean in Baton Rouge, LA, seeks an experienced Operations Manager for our janitorial services portfolio. You will oversee daily operations, scheduling, quality control, safety compliance, and client satisfaction while leading a team of supervisors and front-line staff.

The ideal candidate has at least 5 years of janitorial management experience, strong budgeting and KPI development skills, and the ability to foster productive working relationships with clients and internal teams to