Janitorial Operations Supervisor

ABM Industries; Duncan (SC); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee health plan

Job summary

ABM Industries in Duncan, SC seeks an experienced Janitorial Operations Supervisor to oversee day-to-day janitorial operations for this account, primarily on the 3rd shift, ensuring contract compliance and exceptional service delivery.

You will supervise staff, schedule coverage, monitor safety and quality, and act as the main on-site client contact, coordinating with first and second shifts as needed. This role offers a comprehensive benefits package and a competitive salary.

Qualifications

• HSE / GMP experience preferred where applicable.
• High school diploma or GED required; further education preferred.
• 3+ years in janitorial/facility services or building maintenance management.
• Experience managing employees in a service/ops context.
• Strong customer service and relationship-management skills.
• Ability to lead teams, multitask, and work in a fast-paced setting.
• Scheduling, reporting, and basic computer skills.
• Bilingual English/Spanish preferred in some locations.
• Valid driver’s license and ability to travel between sites.

Responsibilities

• Manage and maintain strong client relationships as main contact for the account.
• Oversee daily janitorial operations per contract specifications.
• Supervise, train, and schedule janitorial staff; handle performance coaching.
• Conduct regular site inspections for quality, safety, and compliance.
• Address client inquiries and service requests promptly.
• Coordinate staffing needs, including onboarding and coverage for absences.
• Monitor labor hours, equipment usage, and inventory to control costs.
• Ensure policy, OSHA, and local/state regulatory compliance.
• Prepare reports and communicate updates to management.
• Support contract renewals and continuous improvement initiatives.

Skills

GMP / clean room experience

High school diploma or GED

3+ years janitorial/ facilities mgmt

Managing employees

Customer service

Lead teams

Scheduling and reporting

Bilingual English/Spanish

Driver’s license and travel

Education

High School Diploma or GED

Tools

Basic computer applications

Job description

Job Description

The Janitorial Operations Supervisor is responsible for overseeing day-to-day janitorial operations for this account while ensuring exceptional service delivery, customer satisfaction, and contract compliance. Key responsibilities will entail daily oversight of the 3rd shift with interfacing on the 1st and 2nd shift on occasion to interact with the associates. This position will manage the daily workforce and adjust their schedule accordingly to accomplish these tasks. This position serves as the primary point of contact for clients and leads on-site teams to maintain cleanliness, safety, and operational efficiency.

Shift

Primarily 3rd.

Compensation

$55,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Responsibilities

• Manage and maintain strong client relationships, acting as the main point of contact for assigned account


• Oversee daily janitorial operations, ensuring all services are delivered according to contract specifications


• Supervise, train, and support janitorial staff, including scheduling, performance management, and coaching


• Conduct regular site inspections to ensure quality standards, safety requirements, and compliance are met


• Address client inquiries, service requests, and concerns in a timely and professional manner


• Coordinate staffing needs, including hiring, onboarding, and coverage for call-outs or absences


• Monitor labor hours, equipment usage, and supply inventory to manage costs and support budget goals


• Ensure compliance with company policies, OSHA standards, and local/state regulations


• Prepare reports, document service levels, and communicate updates to management as needed


• Support contract renewals, service enhancements, and continuous improvement initiatives

Qualifications

• GMP / clean room experience strongly preferred


• High school diploma or GED required; additional education preferred


• 3+ years of experience in janitorial, facility services, or building maintenance management


• Prior experience managing employees in a service-based or operations environment


• Strong customer service and relationship-management skills


• Ability to lead teams, multitask, and work in a fast-paced environment


• Proficiency with scheduling, reporting, and basic computer applications


• Bilingual (English/Spanish) preferred in some locations


• Valid driver’s license and ability to travel between sites, as required

Physical & Work Requirements

• Ability to walk job sites, stand for extended periods, and occasionally lift up to 25–40 lbs


• Flexible schedule, including early mornings, evenings, weekends, or on-call support as needed

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.