Janitorial Operations & Quality Manager

ABM Industries; Duluth (GA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Incentive/Bonus program

Comprehensive benefits package

Job summary

ABM Industries in Duluth, GA is seeking a Janitorial Project Manager to oversee day-to-day operations and ensure contract compliance across assigned facilities. You will implement cost-control measures, supervise site leaders, and drive quality and safety programs to meet performance targets.

The role emphasizes strong leadership, attention to payroll accuracy, and proactive service expansion opportunities. Competitive benefits and an incentive program are offered.

Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
• 2+ Years of Janitorial, Custodial, or Facilities Management experience preferred.
• Experience in cost estimating/pricing work.
• Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.
• Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

Responsibilities

• Ensure that services are performed as contracted and at the intended profit margins.
• Troubleshoot potential problems and concerns.
• Manage the company’s quality control monitoring and safety programs at the assigned buildings.
• Conduct quality of service inspections at assigned buildings.
• Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
• Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
• Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.
• Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
• Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
• Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
• Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
• Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.

Skills

Leadership

Cost estimation

Report writing

Customer service orientation

Education

High School Diploma or GED

Job description

ABM Industries in Duluth, GA is seeking a Janitorial Project Manager to oversee day-to-day operations and ensure contract compliance across assigned facilities. You will implement cost-control measures, supervise site leaders, and drive quality and safety programs to meet performance targets.

The role emphasizes strong leadership, attention to payroll accuracy, and proactive service expansion opportunities. Competitive benefits and an incentive program are offered.