Janitorial Operations Manager- 31723

ZipRecruiter; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Janitorial Operations Manager to lead daily cleaning operations while ensuring high-quality service delivery. This role involves managing staff, maintaining customer relationships, and optimizing operational efficiency. The ideal candidate will have a strong background in janitorial services, excellent leadership and communication skills, and a proven track record of managing operations effectively. Join a company that values its employees and fosters a family-oriented culture, where your contributions will directly impact the success of the organization.

Qualifications

• 10+ years of industry experience in janitorial or related services.
• Proven leadership skills with a focus on operational efficiency.

Responsibilities

• Oversee daily cleaning operations and manage staff effectively.
• Ensure compliance with safety regulations and quality standards.

Skills

Leadership

Communication Skills

Project Management

Interpersonal Skills

Planning

Education

Bachelor’s Degree

Tools

MS Office Suite

Job description

Job Description

Overview

Company Overview:

The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces.”

Job Summary:

The Janitorial Operations Manager will oversee the daily cleaning operations of the existing business, both operationally and financially, while maintaining customer relationships and developing new business where possible. This person will manage staff, ensure quality standards and safety compliance, and optimize operational efficiency to maintain a seamless workflow and deliver high-quality janitorial services.

Responsibilities

1. Oversee the day-to-day operations of the cleaning service.
2. Coordinate with supervisors and team leaders to ensure compliance with cleaning standards, safety regulations, and quality control.
3. Manage inventory and supplies to ensure uninterrupted service delivery.
4. Direct staff activities.
5. Responsible for P&L activities.
6. Manage operational policies, objectives, and initiatives to ensure cost-effectiveness.
7. Establish operating policies to mitigate risk.
8. Provide leadership to develop new customers and maintain existing customer base.
9. Manage emergency response for all problems.
10. Create estimates and workload for bids and new job sites.

Qualifications

1. Bachelor’s Degree or comparable management experience.
2. Minimum of ten (10) years industry experience.
3. Ability to demonstrate expertise in the field's concepts, practices, and procedures.
4. Must have working knowledge of MS Office Suite.
5. Demonstrated ability to lead people and get results through others.
6. Ability to perform short and long-range planning.
7. Excellent interpersonal and communication skills.
8. Excellent project and program management skills.
9. Ability to hold professional conversations with clients, subordinates, and colleagues.
10. Ability to operate all basic office technology.
11. Ability to conduct face-to-face discussions with individuals or groups at all professional levels.
12. Ability to work in close proximity to others.
13. Ability to work outdoors in all changing weather conditions in geographical area.
14. Ability to stand, walk, sit, stoop, or kneel as required.