Janitorial Night Manager

cw; Burbank (CA); On-site; USD 81,000 - 95,000; Full time

Job summary

Cushman & Wakefield is seeking a Custodial Manager in Burbank, CA to oversee all janitorial services for the account, supervise cleaners, and manage daily operations. The role requires scheduling staff, maintaining standards, conducting site evaluations and quality inspections.

You will recruit, train and evaluate supervisors, manage payroll, ensure safety training, and maintain strong client relations while responding 24/7 to emergencies.

Qualifications

• Three to five years of management experience in cleaning services.
• Fluent in English and Spanish; strong verbal and written communications.
• Proficient with Microsoft Office and related office software.

Responsibilities

• Schedule work for all account personnel.
• Establish work standards and conduct site evaluations.
• Oversee cleaning operations and 24/7 account management.
• Perform weekly payroll functions and ensure sign-in/sign-out accuracy.
• Ensure safety training compliance; report near misses and incidents.
• Recruit, train and evaluate supervisors.
• Maintain effective client relations and respond to emergencies 24/7.
• Prepare daily reports and weekly action agendas.
• Learn to operate cleaning equipment for emergencies.
• Monitor budgets and inventory; coordinate special projects.

Skills

Bilingual English/Spanish

Management experience

Verbal and written communication

Microsoft Office

Tools

Microsoft Office

Job description

Job Title

Job Description Summary

The Custodial Manager is a position within the line of operations of C&W Services. The incumbent is responsible for management of all Janitorial related services at the account, supervision of cleaners, and overseeing cleaning operations.

Specific responsibilities include work-scheduling of all account personnel, establishing work standards, conducting site evaluations, Daily inspections, utilizing company provided inspection tool/audits, overall inventory/Overseeing the equipment upkeeping and usage.

Budget control, employee evaluations, troubleshooting/problem solving, orientation /training of supervisor / C&W Services safety trainings of support personnel, customer relations, and special project work as requested, overall responsibility of day to day operations unless otherwise instructed.

Job Description

• Monday-Friday (10:00pm-6:00am)
• Manages the overall 24/7 of the accounts Janitorial activities
• Maintains/monitors work schedules of all personnel
• Establishes/maintains work performance standards
• Conducts quality assurance checks utilizing Company provided tools (Clean Telligent or other meaning of Inspections methods)
• Manages Paper inventory as well as general use / Ordering
• Coordination and controls special project work
• Measures performance against assigned budgets and quality standards
• Resolves on-site service delivery problems
• Recruit, select and train new personnel
• Participates in ongoing Company management/technical skill development training programs
• Conducts orientation of employees, develops employees’ skills/abilities and performs annual Supervisor evaluations accordingly
• Maintains effective ongoing customer relations
• Be available 24/7 to respond to customer needs and emergencies
• Perform weekly payroll functions ensuring all signing sheets turned in by Supervisors are signed in and out, historical submission, report and follow up on employee’s payroll issues
• Comply with all Safety compliance trainings and require KPI. Report and investigate Near misses, Accidents and Injuries, including incidents that may have occurred while performing the Manager on Duty roll.
• Prepare and submit Daily Reports and weekly Action agendas.
• Be available to perform cleaning inspection tours with Client and Supervisors.
• Perform basic cleaning needs if need be in the event the Terminal is shorth handed accordingly including Blood Born Pathogens clean ups.
• Familiarizing with Client Consultant Elliot Inspection quality control, Reports review and correct cleaning deficiencies according as well as providing cleaning performance plans if need be.
• Learn to operate cleaning equipment accordingly in order to be ready for any emergency cleaning need specially during sewage backup / float calls.

Requirement

• Must be fluent in English and Spanish
• Three to five years of management experience, and up-to-date knowledge of cleaning practices/procedures
• Excellent verbal and written communications skills and the ability to interact effectively at all levels
• Proficient with Microsoft office

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 80,750.00 - $95,000.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: C&W Services