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The Custodial Manager is a position within the line of operations of C&W Services. The incumbent is responsible for management of all Janitorial related services at the account, supervision of cleaners, and overseeing cleaning operations. . Specific responsibilities include work-scheduling of all account personnel, establishing work standards, conducting site evaluations, Daily inspections, utilizing company provided inspection tool/audits, overall inventory/Overseeing the equipment upkeeping and usage. Budget control, employee evaluations, troubleshooting/problem solving, orientation /training of supervisor / C&W Services safety trainings of support personnel, customer relations, and special project work as requested, overall responsibility of day to day operations unless otherwise instructed.
Monday-Friday (10:00pm-6:00am) Manages the overall 24/7 of the accounts Janitorial activities Maintains/monitors work schedules of all personnel Establishes/maintains work performance standards Conducts quality assurance checks utilizing Company provided tools (Clean Telligent or other meaning of Inspections methods) Manages Paper inventory as well as general use / Ordering Coordination and controls special project work Measures performance against assigned budgets and quality standards Resolves on-site service delivery problems Recruit, select and train new personnel Participates in ongoing Company management/technical skill development training programs Conducts orientation of employees, develops employees’ skills/abilities and performs annual Supervisor evaluations accordingly Maintains effective ongoing customer relations Be available 24/7 to respond to customer needs and emergencies Perform weekly payroll functions ensuring all signing sheets turned in by Supervisors are signed in and out, historical submission, report and follow up on employee’s payroll issues Comply with all Safety compliance trainings and require KPI. Report and investigate Near misses, Accidents and Injuries, including incidents that may have occurred while performing the Manager on Duty roll. Prepare and submit Daily Reports and weekly Action agendas. Be available to perform cleaning inspection tours with Client and Supervisors. Perform basic cleaning needs if need be in the event the Terminal is shorth handed accordingly including Blood Born Pathogens clean ups. Familiarizing with Client Consultant Elliot Inspection quality control, Reports review and correct cleaning deficiencies according as well as providing cleaning performance plans if need be. Learn to operate cleaning equipment accordingly in order to be ready for any emergency cleaning need specially during sewage backup / float calls.
Must be fluent in English and Spanish Three to five years of management experience, and up-to-date knowledge of cleaning practices/procedures Excellent verbal and written communications skills and the ability to interact effectively at all levels Proficient with Microsoft office
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”
Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.