Janitorial Manager

Cushman & Wakefield; Town of Victor (NY); On-site; USD 62,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

The Cushman & Wakefield Janitorial Manager will lead and develop the custodial team to maintain the highest standards of cleanliness, safety, and service quality across client properties. You will oversee daily operations, supervise staff performance, and handle administrative tasks while stepping in to perform cleaning duties when needed.

With strong leadership, adaptability, and organizational skills, you will manage schedules, monitor safety, and coordinate with management to ensure premium

Qualifications

• Five years of relevant janitorial management experience.
• Experience managing a team of 20+ employees.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to read and follow written and verbal instructions.

Responsibilities

• Lead, supervise, and support custodial team to ensure high‑quality cleaning tasks.
• Oversee daily operations, assign shifts, and address service updates.
• Ensure safety practices and report hazards; maintain clean work environments.
• Manage admin tasks: ordering supplies, timecards, documentation.
• Provide training and support to staff and foster teamwork.

Skills

Team leadership

Customer service

Facility maintenance

Safety compliance

Planning & organization

Tools

Microsoft Office Suite

Job description

Job Title

Janitorial Manager

Job Description Summary

The Janitorial Manager is responsible for leading and developing the custodial team while ensuring the highest standards of cleanliness, safety, and service quality. This role oversees daily operations, supports team performance, manages administrative responsibilities, and steps in to perform cleaning duties as needed. Flexibility, strong leadership, and exceptional organizational skills are essential. This position is responsible for the supervision of the custodial department and all other cleaning services for all client maintained properties.

Job Description

Team Leadership & Performance

• Lead, supervise, and support custodial team members to ensure consistent, high‑quality execution of all cleaning tasks.
• Evaluate team member performance and collaborate with management on feedback, coaching, and advancement recommendations.
• Provide training and skill development for new hires and existing staff.
• Promote teamwork and maintain a positive, productive work environment.

Operational Oversight

• Oversee daily operational reporting, including customer concerns, transportation issues, and other service‑related updates.
• Ensure work assignments and shifts are executed effectively, adapting to changing business needs.
• Perform cleaning services as needed to support operations or fill coverage gaps.
• Mix and apply detergents and cleaning solutions according to required specifications.
• Operate cleaning equipment such as buffers, vacuums, and other custodial machinery.

Safety, Quality, & Maintenance

• Monitor safety compliance and report hazards, repair needs, or maintenance issues promptly.
• Ensure adherence to all safety practices and industry standards across the team.
• Maintain a clean and safe work environment for internal customers and team members.

Administrative Responsibilities

• Manage departmental administrative tasks, including ordering materials and supplies, processing timecards, and maintaining accurate documentation.
• Assist with scheduling, inventory management, and operational planning.

Customer & Team Support

• Demonstrate strong internal customer service skills by actively listening, addressing employee concerns, and recommending positive solutions.
• Make informed decisions, prioritize effectively, and balance multiple tasks in a fast‑paced environment.

Minimum Qualifications

• Five years of relevant janitorial management experience.
• Experience managing a team of 20 or more employees.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Ability to read and follow written and verbal instructions.
• Strong interpersonal skills with the ability to maintain positive relationships with customers, managers, and coworkers.
• Adequate trade knowledge to estimate labor hours, materials, and visualize project requirements.
• Strong planning, organizational, and decision‑making capabilities.
• Ability to interpret blueprints and shop drawings.
• Commitment to safety and the proper use of equipment and cleaning products.
• Ability to lift and carry objects up to 50 pounds.
• Valid driver’s license.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 62,353.20 - $63,500.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”