Jaguar Land Rover Warranty Administrator-Remote

Automotive Warranty Network, Inc.; United States; Remote; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Free Health Insurance for employee

Free dental and vision care for emp.

6% 401K match

Zusammenfassung

Automotive Warranty Network, Inc. is the leading auto warranty claims management company offering warranty processing services, training, and auditing for over 1500 clients over 35 years.

We have 175 warranty administrators and now welcome experienced Warranty Administrators who may work from home. This role requires prior Automotive Dealer experience managing warranty claims, delivering excellent customer service, and maintaining professional integrity while seeking training opportunities

Qualifikationen

• Previous Automotive Dealer experience managing warranty claims.
• Excellent customer service through accurate claims processing.

Aufgaben

• Review claims for manufacturer’s compliance with policy and procedures.
• Utilize our proprietary CARS application to assist in resolution of dealer compliance issues.
• Booking claims.
• Closing claims.
• Submitting claims for payment.
• Accounting and clearing differences in payment.
• Maintaining warranty receivable schedules for proper cash flow.
• Maintain certifications and knowledge of updated policy and procedures.
• Help dealerships stay compliant with manufacturer’s policy.

Kenntnisse

Warranty claims

Customer service

DMS software

Labor codes

Manufacturer certification

Tools

CARS application

Warranty accounting

Jobbeschreibung

Warranty Administrator

Automotive Warranty Network, Inc, is the largest auto warranty claims management company there is. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 very satisfied clients and have for over 35 years.

Because of our amazing growth in the marketplace, we have professional positions available to join the other 175 warranty administrators on our team.

This is a great opportunity for any experienced Warranty Administrator with the potential to work from home!

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealerexperience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity.

CORE RESPONSIBILITIES:

• Review claims for manufacturer’s compliance with policy and procedures


• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue


• Booking claims


• Closing claims


• Submitting claims for payment


• Accounting and clearing differences in payment


• Maintaining a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients


• Maintaining appropriate certifications and knowledge of updated P& P


• Help dealership stay compliant with manufacturer’s policy

QUALIFICATIONS / REQUIRED SKILLS:

• The ability to motivate others to achieve their highest potential particularly those within the dealership


• Good working knowledge of DMS software


• Knowledge of automotive dealership service departments


• Knowledge of warranty accounting processes


• Proficient at reading technician stories and applying appropriate labor codes


• Certified or trained in at least 1 manufacturer

JOB LOCATION:

• Work remotely in U.S. or at our Greenwood Village, CO office if close enough.

REQUIRED EXPERIENCE:

• Previously held position as a Warranty Admin in a franchised Automotive Dealer

BENEFITS AND COMPENSATION

• Free Health Insurance for employee


• Free dental and vision care for employee


• 6% 401K match available


• Guaranteed Salary for first 90 days during probationary period


• Commission only after 90 days


• $45k-$65k per year

IN SUMMARY

• Long standing, stable company with huge growth potential


• Being treated like the auto professional you are


• Ability to make a good income based on your ability


• Do what you like in an environment of respect


• Great benefits


• Working from home and avoid the drive