J23 Waitstaff Assistant

Ultipro; Jamul (CA); On-site; USD 19,000 - 30,000; Full time

Job summary

Jamul-Casino is seeking a friendly Food & Beverage Support team member to assist wait staff, set up tables, and help deliver meals. This on-site role at Jamul-Casino involves coordinating with kitchen and bar teams, maintaining dining area cleanliness, and ensuring guest satisfaction while upholding health and safety standards.

You will work closely with waitstaff to provide seamless service, assist in special events as needed, and contribute to a positive dining experience for guests.

Qualifications

• Excellent interpersonal skills and guest-facing experience preferred.
• Strong communication and teamwork abilities are essential.
• Flexibility to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Assist waiter in greeting and seating guests in a friendly and efficient manner.
• Help set up dining tables with utensils, napkins, glassware, and condiments.
• Assist in taking drink and food orders from guests when needed, under the supervision of wait staff.
• Clear empty dishes and glasses from tables promptly to maintain cleanliness and guest comfort.
• Respond to guest needs, such as providing napkins, refilling water, and offering condiments.
• Deliver food and beverages to tables in a timely and accurate manner.
• Maintain dining area cleanliness by clearing dishes and resetting tables.
• Assist in cleaning and organizing service areas including kitchen, bar, and dining floor.
• Collaborate with waitstaff and other team members to ensure smooth service.
• Follow health and safety protocols and proper handling of food and beverages.

Skills

Excellent interpersonal skills

Guest service orientation

Teamwork and communication

Education

High school diploma or equivalent

Job description

• Assist waiter in greeting and seating guests in a friendly and efficient manner.
• Help set up dining tables with utensils, napkins, glassware, and condiments.
• Assist in taking drink and food orders from guests when needed, under the supervision of wait staff.
• Clear empty dishes and glasses from tables promptly to maintain cleanliness and ensure guest comfort.
• Respond to guest needs, such as providing additional napkins, refilling water glasses, and offering condiments.
• Ensure guests’ satisfaction by addressing minor requests and informing the waiter of guest needs.

Food & Beverage Support:

• Assist waiters with the delivery of food and beverages to tables in a timely and efficient manner.
• Ensure that all items ordered by guests are brought out accurately and quickly.
• Refill water, bread baskets, and other necessary items during the meal.
• Maintain the cleanliness of the dining area by regularly clearing away dirty dishes, trays, and glasses.
• Ensure that all food items are presented in an appealing and accurate manner before serving.

Setup and Cleanup:

• Set up and break down dining areas according to the restaurant’s standards.
• Assist in resetting tables between guests, including cleaning and organizing chairs, tables, and menus.
• Restock items such as napkins, straws, condiments, and trays to ensure the dining area is fully prepared.
• Assist in cleaning and organizing the service areas, including the kitchen, bar, and dining floor.

Team Support:

• Collaborate with waiters and other staff members to provide excellent guest service and a smooth dining experience.
• Maintain effective communication with the kitchen, front-of-house, and bar teams to ensure accurate and timely service.
• Help with the coordination of food and beverage orders to ensure the flow of service is maintained.

Health and Safety:

• Maintain cleanliness and organization of the dining area in compliance with resort safety and sanitation standards.
• Follow all health and safety protocols, including proper handling of food and beverages.
• Ensure that tables and service areas are sanitized and ready for the next guest.
• Support the proper handling and cleaning of glassware, utensils, and dining equipment.

Other Duties:

• Support special events, banquets, or private functions when necessary, including setting up and cleaning up.
• Perform additional duties as assigned by the restaurant manager or supervisor to ensure smooth operations
• Other duties and responsibilities may be assigned as necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or equivalent
• Six months’ experience in food & beverage service preferred
• Knowledgeable of food and wine
• Must possess excellent interpersonal skills
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.