IVH-M DIETARY SUPPORT SERVICE COORDINATOR I

State of Illinois; Manteno, Northern (IL, KY); Hybrid; USD 49,000 - 65,000; Full time

Job summary

The Illinois Department of Veterans Affairs is seeking a Support Service Coordinator I to oversee dietary operations at the Manteno Veterans Home. The role coordinates food preparation, storage, and mealtime information while ensuring safety and compliance with sanitation regulations.

The position requires a high school diploma and at least two years of related experience, with a valid Illinois Food Service Sanitation Certificate preferred.

Qualifications

• Requires completion of High School.
• Requires two years of experience in a support service area.
• May require possession of a valid Illinois Food Service Sanitation Certificate.

Responsibilities

• Coordinates Dietary activities such as food preparation, cleaning, receiving, and storing during assigned shift.
• Serves as designated lead worker for the dietary unit.
• Determines daily food requirements and requisitions food from storeroom.
• Coordinates mealtime information and resolves issues from dining rooms.
• Maintains records on food-drug interactions and special diets.

Skills

Lead worker

Food safety knowledge

Education

High School diploma

Illinois Food Service Sanitation Certificate

Job description

IVH-M DIETARY SUPPORT SERVICE COORDINATOR I

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID: 59194
Opening Date: 10/07/2026
Closing Date: 10/22/2026
Agency: Department of Veterans' Affairs
Class Title: SUPPORT SERVICE COORDINATOR I - 44221
Skill Option: None
Bilingual Option: None
Salary: Anticipated Starting Salary $4,375 a month; Full Range $4,375 - $5,803 monthly
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: RC009 Institutional Employees, AFSCME
Merit Comp Code:
Work Hours: 5:30 AM - 1:30 PM; 14‑Day Set Schedule; Working 5 Days a Week; Every Other Weekend (Subject to Change Based on Agency Need)
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 1 Veterans Dr, Manteno, Illinois, 60950
Work County: Kankakee
Agency Contact: [e-mail]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview:

The Illinois Department of Veterans Affairs is seeking to hire a Support Service Coordinator. This position serves as the shift coordinator for the Dietary Unit, scheduling work, overseeing the performance of assigned duties, maintaining operating records, and preparing routine and special reports as requested. The Support Service Coordinator plays an important role in supporting efficient dietary operations and ensuring services are carried out effectively for the residents of the Manteno Veterans’ Home. We encourage dependable, organized, and service-oriented candidates interested in supporting Illinois Veterans to apply for this rewarding position.

Essential Functions:

• Under direction, coordinates Dietary activities such as food preparation, cleaning, receiving, and storing of food items on an assigned shift.
• Serves as designated lead worker.
• Determines daily food requirements and requisitions food from the general storeroom.
• Coordinates mealtime information and problem resolution from dining rooms.
• Maintains individual records on food-drug interactions and menus for individuals requiring special needs diets.
• Enforces Illinois Department of Public Health Sanitation and Safety Regulations to verify the safety of foods served to individuals and staff.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications:

• Requires knowledge, skill, and mental development equivalent to completion of High School.
• Requires two years of experience, such as could be gained at the Support Service Provider level in one of the support service functional areas to which assigned.
• May require possession of a valid Illinois Food Service Sanitation Certificate.

Preferred Qualifications:

• Prefers at least one (1) year of professional experience instructing others in dietary procedures.
• Prefers at least one (1) year of professional experience operating and providing maintenance of all machinery and equipment found in the support service area.
• Prefers at least one (1) year of professional experience demonstrating working knowledge of accounting, business management, and human relations.
• Prefers at least one (1) year of professional experience demonstrating working knowledge of computer use and word processing.

Conditions of Employment:

• Requires ability to pass a background check.
• Requires ability to pass a drug screen and pre-employment physical.
• Requires ability to meet all agency vaccine/health-related policies and guidance.
• Requires ability to acquire and maintain Cardiopulmonary Resuscitation (CPR) certificate.
• Requires the ability to utilize office equipment, including personal computers.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• This position requires the completion of an Illinois Department of Public Health (IDPH) approved food handling training program and the attainment of an American National Standards Institute (ANSI) accredited Food Handlers Certification within 30 days of employment. As a continuous condition of employment, employees are required to monitor expiration timelines, maintain active certification via timely renewals, and proactively submit updated documentation to the agency prior to the expiration of their current certificate.
• Overtime is a condition or employment, and you may be required to work overtime including scheduled, unscheduled, or last‑minute overtime.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency:

The Illinois Department of Veterans Affairs is a state agency designed to empower veterans and their families to thrive. We do this by assisting them in navigating the system of federal, state, and local resources and benefits, providing long-term health care for eligible veterans in our Veterans’ Homes and partnering with other agencies and non‑profits to help veterans address education, mental health, housing, employment, and other challenges. A career with the Illinois Department of Veterans’ Affairs provides a rewarding and challenging opportunity for individuals. Working together, we create partnerships and experiences that engage and inspire our fellow co-workers and the veterans and their family members that we serve every day.

Benefits Package

The Illinois Department of Veterans' Affairs offers a robust benefit package including:

• Flexible work schedules in many program areas (where applicable)
• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre‑tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen‑Fourteen (13-14) paid state holidays annually.

This positionDOES NOT contain “Specialized Skills” (as that term is used in CBAs).