SUPPORT SERVICE COORDINATOR I

State-of-Illinois; Chicago (IL); On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid vacation time

Paid holidays

Paid parental leave

Flexible work schedules

Job summary

State of Illinois' Chicago-Read Mental Health Center is seeking a Support Service Coordinator I to plan, schedule and direct housekeeping functions on an assigned shift. The role involves supervising staff, ensuring safety in housekeeping procedures, and submitting reports to the supervisor while coordinating with mandatory training requirements.

This is an in-office, full-time position at CRMHC with an anticipated salary range and a comprehensive benefits package.

Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years of experience, such as could be gained at the Support Service Provider level in one of the support service functional areas to which assigned.

Responsibilities

• Plans, schedules and directs housekeeping functions on an assigned shift at Chicago-Read Mental Health Center.
• Instructs staff how to use equipment, proper housekeeping, and safety procedures.
• Serves as designated lead worker.
• Serves as a resource for questions/problems.
• Distributes and requisitions supplies.
• Attends Department of Human Services (DHS) and Chicago-Read Mental Health Center (CRMHC) mandatory training and participates in specific housekeeping training to remain current with new housekeeping processes and procedures.
• Performs other above duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Two years experience

Education

High school diploma

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents - Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials

Job Requisition ID: 59262
Opening Date: 10/05/2026
Closing Date: 10/19/2026
Agency: Department of Human Services
Class Title: SUPPORT SERVICE COORDINATOR I - 44221
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: $4,375 - $5,803 per month ($52,500 - $69,636 per year)
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: RC009 Institutional Employees, AFSCME
Merit Comp Code:
Work Hours: 7:00am - 3:00pm; 30-minute unpaid lunch; rotating days off:
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 4200 N Oak Park Ave, Chicago, Illinois, 60634

Division of Behavioral Health and Recovery

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire a Support Service Coordinator I for the Chicago-Read Mental Health Center located in Chicago, Illinois to plan, schedule, and direct housekeeping functions on an assigned shift. Provides working coverage as staffing indicates and prioritizes actual work as to where and what to clean. Submits written reports to the supervisor documenting conditions, problems or special circumstances. Serves as designated lead worker. Attends DHS and Chicago-Read Mental Health Center (CRMHC) mandatory training and participates in specific housekeeping training to remain current with new housekeeping processes and procedures.

Essential Functions

• Plans, schedules and directs housekeeping functions on an assigned shift at Chicago-Read Mental Health Center.
• Instructs staff how to use equipment, proper housekeeping, and safety procedures.
• Serves as designated lead worker.
• Serves as a resource for questions/problems.
• Distributes and requisitions supplies.
• Attends Department of Human Services (DHS) and Chicago-Read Mental Health Center (CRMHC) mandatory training and participates in specific housekeeping training to remain current with new housekeeping processes and procedures.
• Performs other above duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years of experience, such as could be gained at the Support Service Provider level in one of the support service functional areas to which assigned.

Conditions of Employment

• Requires the ability to utilize office equipment, including personal computers and various software programs including email.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.