ITS Solutions Engineer — Technical Sales & Support

APPLIED INFORMATION INC.; Alpharetta (GA); On-site; USD 95,000 - 140,000; Full time

Job summary

Applied Information INC. in Alpharetta is seeking a versatile Technical Sales Support Engineer with a strong background in network engineering and project management. The role bridges technical expertise and client-facing responsibilities to implement and support ITS solutions.

The position requires hands-on experience with network configuration, AWS, and Linux, plus excellent communication to coordinate with sales and engineering teams. Travel up to 30% is required.

Qualifications

• 3+ years in network engineering or related field.
• Experience configuring firewalls, VPNs, and proxies.
• Hands-on with Linux network troubleshooting.
• Experience with AWS and NGINX.
• Excellent communication and interpersonal skills.
• Bachelor's degree in Engineering, CS, IT, or related field preferred.

Responsibilities

• Troubleshoot and resolve complex network issues in various environments.
• Configure and manage network firewalls, VPNs, and proxies (IPSec/Strongswan/Cisco preferred).
• Utilize Python and C# to automate network tasks and optimize performance.
• Leverage AWS to architect scalable network solutions.
• Lead and manage projects from planning through execution within scope and budget.
• Support Sales teams with technical questions and customer deployments.
• Collaborate with QA, Production and Application Engineering in Alpharetta site.

Skills

Network engineering

Project management

Sales engineering

Python

C#

AWS

Linux

NGINX

Client communication

Education

Bachelor's degree in Engineering/CS/IT

Tools

NGINX

Linux

AWS

Job description

Applied Information INC. in Alpharetta is seeking a versatile Technical Sales Support Engineer with a strong background in network engineering and project management. The role bridges technical expertise and client-facing responsibilities to implement and support ITS solutions.

The position requires hands-on experience with network configuration, AWS, and Linux, plus excellent communication to coordinate with sales and engineering teams. Travel up to 30% is required.