ITS Field Technician

Quarterhill Inc.; United States; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Paid days off

Health and Dental plans

Retirement plans

EFAP (Employee Assistance Program)

Employee referral program

ESPP (Employee Stock Purchase Program)

Job summary

Quarterhill Inc. in New Jersey seeks an ITS Field Support to perform installation, road repair, and maintenance tasks under the Installation & Construction Manager.

The role includes assisting field staff, operating hand and power tools, and working outdoors in a construction setting. You will support the integration of IRD roadside electronics, contribute to testing and calibration, and maintain detailed records using IRD formats or web-based service tickets.

Qualifications

• High School Diploma, GED, or equivalent; 2+ years in construction, manual labor, or field service.
• Road construction background is an asset.
• Willingness to work outdoors in a construction environment.

Responsibilities

• Assist Field Supervisors and Technicians with road construction and maintenance tasks.
• Operate hand and power tools for installing and integrating IRD equipment.
• Work outdoors in a construction environment.
• Support integration of IRD roadside electronics, testing, and initial calibration checks.
• Provide records using IRD formats or web-based service tickets.
• Collaborate with Field Services Team to troubleshoot issues from testing to onsite acceptance.
• Travel to remote locations and work in various weather conditions; may work at heights.

Skills

Manual dexterity

Customer relations

Problem-solving

Teamwork

Independent work

Education

High School Diploma / GED

Tools

Linux/Unix

DOS/Windows

Hand & power tools

Job description

Overview

The ITS Field Support will perform tasks in accordance with the installation, road repair, installation or construction work, pertaining to manual and physical labor service and maintenance tasks under the direction of the Installation & Construction Manager.

This position will be based in New Jersey.

• Assisting the Field Supervisor(s) or ITS Field Technician(s) with the completion of road construction and field service & maintenance tasks
• Operating hand tools and appropriate power tools or equipment for the installation and integration of new or replacement IRD equipment
• Ability to work in an outdoor, construction type environment
• Support the integration of IRD roadside electronics, specialized testing, and initial calibration checks
• Provide information and documentation required for detailed record keeping of installation service work in IRD’s format for on-site and electronic records, and/or using a web-based service ticket reporting tool
• Work with IRD Field Services Team to resolve and troubleshoot any technical, design or functional issues from testing phase through to completion and acceptance onsite
• Will be required to work in all weather conditions, travel to/from various remote locations, and may be required to work at heights

Responsibilities

• Assisting the Field Supervisor(s) or ITS Field Technician(s) with the completion of road construction and field service & maintenance tasks
• Operating hand tools and appropriate power tools or equipment for the installation and integration of new or replacement IRD equipment
• Ability to work in an outdoor, construction type environment
• Support the integration of IRD roadside electronics, specialized testing, and initial calibration checks
• Provide information and documentation required for detailed record keeping of installation service work in IRD’s format for on-site and electronic records, and/or using a web-based service ticket reporting tool
• Work with IRD Field Services Team to resolve and troubleshoot any technical, design or functional issues from testing phase through to completion and acceptance onsite
• Will be required to work in all weather conditions, travel to/from various remote locations, and may be required to work at heights

This list of responsibilities might not cover everything you\'ll end up doing.

Qualifications

Ed ucation & Experience

• High School Diploma, General Education Development (GED), or equivalent
• A minimum of 2 years of experience in a construction, manual labor or field service related work
• Background in road construction is considered an asset

Technical Abilities

• Working knowledge of software and hardware applications in a Linux/Unix, DOS & Microsoft Windows based environment
• Possess a high degree of manual dexterity, and experience using hand tools and power tools used in construction related projects
• Possess an understanding of IRD’s systems and products
• Experience using various power and small hand tools

Relationship Management

• Ability to work well independently and with a team
• Possess cooperative problem-solving and logical decision-making abilities
• Possess excellent customer relations
• Ability to work with minimal supervision in a demanding environment

Safety & Licensing

• A valid Drivers’ License and clean driving record is required as a condition of employment
• Must possess or be able to obtain a valid passport for travel into Canada
• Previous safety training will also be considered an asset
• Required to pass a DOT Medical exam and hold a valid DOT Medical card

Benefits

We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes:

• Paid days off ( i. e. vacatio n, sick days, bereavement leave)
• Health and Dental plans
• Retirement plans
• Employee and Family Assistance Program (EFAP)
• Employee referral program
• Employee Stock Purchase Program (ESPP)

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran sta tus, sexual orientation, gender identity, national origin, age, or disabilit y or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws . We 're committed to creating a workplace where everyone feels valued and respected.

We appreciate all responses and will acknowledge only those being considered for an interview .

We respectfully request no calls or unsolicited resumes from Agencies .