ITM-Driven Universal Banker & Digital Banking Specialist

Three Rivers Bank of Montana; Whitefish (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Three Rivers Bank of Montana seeks a Universal Banker in Whitefish to operate ITMs and support digital banking, deposits, and account servicing. You will deliver friendly service while handling teller tasks and cross-sell opportunities.

The role focuses on ITM operations, personal banking support, and adherence to banking policies, while working across branches to engage customers and follow the Emmerich Group 7-Step Sales Process.

Qualifications

• Bondable and trustworthy with strong confidentiality.
• Excellent communication and customer service skills.
• Highly organized with attention to detail.
• Ability to multitask and work across banking functions.

Responsibilities

• Operate ITMs and handle remote video banking transactions.
• Process deposits, withdrawals, transfers, and payments.
• Support account servicing and basic personal banking needs.
• Balance cash drawers, reconcile ITM activity, and ensure accuracy.
• Promote products and refer customers to appropriate services.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Tools

Microsoft Office Suite

Job description

Three Rivers Bank of Montana seeks a Universal Banker in Whitefish to operate ITMs and support digital banking, deposits, and account servicing. You will deliver friendly service while handling teller tasks and cross-sell opportunities.

The role focuses on ITM operations, personal banking support, and adherence to banking policies, while working across branches to engage customers and follow the Emmerich Group 7-Step Sales Process.