Items Processing Representative

Automatic Data Processing, Inc.; Honesdale (Wayne County); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work after training

Job summary

Automatic Data Processing, Inc. invites applications for an Items Processing Representative. This full-time role sits in the Items Processing Department and focuses on accurate processing and balancing of transactions from branches, mobile and remote deposits, with emphasis on resolving exceptions.

Training completion can lead to intermittent remote work. Candidates should have a high school diploma, basic computer knowledge, and customer service experience. Excellent teamwork is valued.

Qualifications

• Basic computer knowledge required.
• Strong troubleshooting skills.
• Attention to detail is essential.

Responsibilities

• Process and balance transactions from various sources.
• Research and correct exceptions and support front/back-office teams.
• Assist with end-of-day processing and prepare customer notices.

Skills

Basic computer knowledge

Troubleshooting skills

Attention to detail

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Items Processing Representative

Full Time 717 Main Street, PA, US

3 days ago Requisition ID: 1688

Salary Grade: Service Representative I or II (Depends upon candidates experience)

Duties: As a member of the Items Processing Department, you will play an important role in ensuring the accuracy and efficiency of the bank’s daily transaction processing. Responsibilities include processing and balancing transactions received from branch staff, bank departments, mobile banking customers, and remote deposit customers; researching and correcting exceptions; and assisting frontline and back-office staff with transaction-related issues. Additional duties include preparing customer notices and supporting the bank’s end-of-day processing. This position provides valuable exposure to banking operations and transaction processing, offering opportunities to build skills and knowledge that can support future career growth within the financial services industry. Because the department performs the bank’s final end-of-day processing, team members must remain until all branch transactions have been received and processing is complete, typically ending around 6:15 p.m. Following successful completion of training, employees may be eligible for intermittent remote work.

Skills: Basic computer knowledge, trouble shooting skills, attention to detail.

Experience: Customer Service and Teller experience preferred

Education: High School Diploma or equivalent