Item Processing Specialist I

BOK Financial Corporation; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Job summary

BOK Financial Corporation in Oklahoma City seeks an Item Processing Specialist I (Night Shift) to balance and reconcile customer transactions, manage processing transmissions, and produce operational reporting. The role requires strong analytical skills, attention to detail, resilience, and sound decision-making in a deadline-driven environment.

Schedule: Monday–Friday, 5:00pm–1:30am. The team values accuracy, focus, and proactive problem-solving as part of a trusted industry leader.

Qualifications

• High school education plus 2–3 years of directly related experience in bank operations or accounting, or equivalent.
• Experience balancing customer and internal transactions and reconciling out-of-balance conditions preferred.

Responsibilities

• Balance and reconcile customer and internal transactions.
• Research and resolve out-of-balance conditions.
• Meet established service level agreements (SLA) and processing deadlines.
• Distribute reports to internal bank departments and business partners.
• Take corrective actions to minimize operational risk and customer impact.

Skills

Analytical skills

Attention to detail

Resilience

Decision-making

Education

High School Diploma or equivalent

Job description

Select how often (in days) to receive an alert:

Item Processing Specialist I

Location: Oklahoma City -OKC

Areas of Interest: Bank Operations

Pay Transparency Salary Range: Not Available

Application Deadline: 10/22/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial

Bonus Type

Discretionary

Summary

We've built a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Job Description

The Item Processing Specialist I - (Night Shift) isresponsible for balancing and reconciling customer transactions, managing critical processing transmissions producing operational reporting, resolving exceptions, mitigating operational risk, and ensuring all processing activities are completed accurately and within established service level agreements. The role requires strong analytical skills, attention to detail, resilience, and the ability to make sound decisions in a deadline-drive environment. Time spent on principal duties and responsibilities will vary by employee site location.

Required work schedule: Monday - Friday, 5:00pm - 1:30am.

Team Culture

A career with BOK Financial will provide you opportunities and benefits that can only come from working for a trusted industry leader. Work with amazing, energetic team members and a company dedicated to your success, growth, and advancement.

How You'll Spend Your Time

• Balancing customer and internal transactions
• Researching and resolving out-of-balance conditions
• Meeting established service level agreements (SLA's) and processing deadlines
• Distributing reports to internal bank departments and business partners
• Taking corrective actions to minimize operational risk adn customer impact

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a high school education and 2-3 years of directly related experience in bank operations or accounting or equivalent combination of education and experience.

Working Conditions & Physical Requirements

Office - 40 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Investing in our talent and building a great workplace is a top priority for us.

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we've grown into a diversified financial services company that serves consumers, small businesses and international corporations - everything in between.

Facts:

• Operations focused in an eight-state footprint
• 5,000 team members
• $53.2 billion in assets*
• $129.3 billion in assets under management and administration*
• $9.3 million donated to local nonprofits in 2025
• 56,000 volunteer hours by our employees in 2025

Nearest Major Market: Oklahoma City

Nearest Secondary Market: Oklahoma

Job Segment: Night, Bank, Banking, Operations, Finance