Electronic Payments Specialist I

BOK Financial; Albuquerque (NM); On-site; USD 42,000 - 65,000; Full time

Job summary

BOK Financial Corporation in Albuquerque, NM is seeking an Electronic Payments Specialist I to support processing of incoming and outgoing electronic payments in alignment with regulatory requirements. The role emphasizes accuracy, timely processing, and collaboration across teams to deliver high-quality service to customers and partners.

You will work in a team-oriented environment, handling research on exceptions, maintaining SLA adherence, and helping with training on procedures.

Qualifications

• High school diploma or GED completed.
• 1-3 years of experience in electronic payments or banking.
• Knowledge of federal, state, and industry regulations.
• Good written and oral communication skills.

Responsibilities

• Perform data entry for incoming and outgoing payment orders from internal and high-profile external customers.
• Maintain strict deadlines by adhering to established procedures and regulations for payment orders.
• Contact customers for research and confirmations, perform amendments and reversals, and seek approval on exception items.
• Assist in troubleshooting systematic issues, resolving errors, participating in disaster recovery exercises, and other assigned duties.
• Help train employees on operating procedures and regulations.

Skills

Data entry

Attention to detail

Interpersonal communication

Regulatory compliance understanding

Education

High School Diploma or GED

Job description

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Electronic Payments Specialist I

Areas of Interest: Bank Operations; Payments

Pay Transparency Salary Range: Not Available

Application Deadline: 11/26/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

Our bank operations team supports smooth financial transactions and innovative infrastructure modernization. They excel in system integration, secure data handling, and fostering a collaborative workplace. By prioritizing risk mitigation alongside regulatory compliance, operational resilience, and cost-effective management, they fuel the bank’s growth and success.

Job Description

The Electronic Payments Specialist is responsible for processing of incoming and outgoing electronic payments in accordance with departmental policies, procedures, and banking regulatory compliance.Ensures all tasks are completed timely and accurately relying on knowledge and understanding of departmental processes and service level agreements. Collaborates professionally in a team environment and with other line of business partners to ensure customers are provided the highest level of service.

Team Culture

BOK Financial fosters a collaborative, goal-oriented culture where employees follow established standards, receive support from accessible managers, and engage in mentorship. The company values accuracy, initiative, and community involvement, offering an exciting opportunity for growth and teamwork.

How You'll Spend Your Time

• You will perform data entry for incoming and outgoing payment orders from internal and high-profile external customers.
• You will maintain strict deadlines by adhering to established procedures and regulations for payment orders.
• You will contact customers for research and confirmations, perform amendments and reversals, and seek approval on exception items.
• You will assist in troubleshooting systematic issues, resolving errors, participating in disaster recovery exercises, and other assigned duties.
• You will help train employees on operating procedures and regulations.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a High School Diploma or GED and a minimum of 1-3 years of experience working in electronic payments, accounting, banking or other comparable environments.Basic knowledge of related Federal, State, and Industry standard regulations.

• Basic knowledge of electronic payment systems, terminology and acronyms
• Basic knowledge of accounting principles in order to understand debits/credits and settlement
• Good interpersonal skills including oral and written communication skills, problem resolution and customer relation skills
• Working knowledge of bank operations preferred
• General knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, UCC4A.

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Investing in our talent and building a great workplace is a top priority for us.

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.

Facts:

• Operations focused in an eight-state footprint
• 5,000 team members
• $53.2 billion in assets*
• $129.3 billion in assets under management and administration*
• $9.3 million donated to local nonprofits in 2025
• 56,000 volunteer hours by our employees in 2025