Item Processing Operator

First National Bank Of Pennsylvania; United States; On-site; USD 45,000 - 55,000; Full time

Job summary

F.N.B. Corporation is seeking an Item Processing Operator to manage electronic transmission of large file volumes, balance transactions, and ensure accurate processing across merchant, branch, and in-clearing channels.

The role requires attention to detail, strong analytical and communication skills, and the ability to multi-task in a fast-paced financial operations environment. On-site position with responsibilities including error resolution, file integrity, and daily reporting.

Qualifications

• High School diploma or GED required.
• Minimum 3 years of related experience preferred.

Responsibilities

• Download files from servers and sites.
• Repair MICR information for incoming items.
• Verify transactions and cash letters balance; generate adjustments as needed.
• Communicate errors to branches promptly.
• Support Branch Capture software/hardware issues.
• Monitor daily work from all branches and report closures.
• Balance internal transactions and clear GL accounts.
• Clear foreign items and process remittance deposits.

Skills

Detail-oriented

Analytical skills

Interpersonal skills

Communication skills

Multi-tasking

PC & software use

Education

High School or GED

Tools

MS Word (Basic)

MS Excel (Basic)

Job description

Primary Office Location: 4140 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Position Title: Item Processing Operator Business Unit: Operations Reports to: Supervisor of Item Processing

Position Overview

This position is primarily responsible for the electronic transfer of large volume and dollar files including reject correction items and transaction balancing. The incumbent creates and receives electronic files and transmittal listings, clears internal general ledger accounts associated with all aspects of merchant capture, branch capture processing, electronic in-clearing processing, mobile deposits, imaged ATM deposits, remittance deposits and electronic returns, verifies acceptance of transit files and maintains statistical reports.

Primary Responsibilities

• Downloads files from various servers and sites.
• Repairs incorrect MICR information for all incoming source file items including branch, Merchant, imaged ATM, mobile, lockbox and inclearing.
• Verifies transactions and cash letters balance for each, generates or repairs adjustment notices as necessary.
• Communicates errors and issues to the branch in a timely fashion.
• Supports branch calls with Branch Capture software or hardware issues.
• Assists with contacting additional resources and vendors as needed.
• Monitors work is received from all branches daily and communicates any branch closings between processing sites.
• Contacts branches when work is not being received properly.
• Reviews duplicate items across all sources.
• Removes duplicate items and follows up with adjustment and communication to appropriate groups.
• Provides research assistance to all areas.
• Captures and balances internal transactions.
• Contacts different areas with out of balance issues.
• Monitors processing applications and server performance.
• Troubleshoots or escalates server issues to ensure all work is processed by daily deadlines.
• Assists in support calls with Bank Network Engineers and software vendors.
• Tests all new applications and new external customer accounts.
• Sets up new Remittance customers.
• Clears foreign items from remote sites.
• Creates paper cash letters to clear Canadian items through Scotia Bank for International Dept.
• Charges customer accounts for foreign item deposits, downloads incoming return items and generates IRD print job, balances outgoing returns to deposit total, exports returns, uploads file to Fed Reserve and adjusts and adds additional return items as requested.
• Creates adjustment cases with correspondents for incoming cash letter errors and out of balances.
• Initiates wires for same day settlement accounts and verifies incoming wires to transit totals.
• Exports transit items to clearing banks.
• Assists with Controls out of balance transit accounts.
• Generates daily IF3 block to clear In Transit general ledger accounts with correspondent bank credits.
• Verifies all files received from sources include conforming images and adjusts any errors communicating changes to appropriate groups.
• Removes suspended or pending files from software prior to end of night and communicate deletions to appropriate groups.
• Creates nightly balance reports to balance bank totals and transit totals.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

• High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

• 3

Skills Required to Perform the Primary Responsibilities of this Position

Detail-oriented Excellent organizational, analytical and interpersonal skills Excellent communication skills, both written and verbal Ability to work and multi-task in a fast paced environment Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Basic Level Technical School education is preferred. Technical work-related experience is required.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

A culture of teamwork. A history of success.

As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers.

The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina.

Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.

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