Item Processing Operator

First National Bank Of Pennsylvania; Hermitage (Mercer County); On-site; USD 45,000 - 65,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking an Item Processing Operator to manage electronic transfer of large volume items, balance transactions, and maintain transit files across multiple processing channels.

The role requires attention to detail, strong organizational and communication skills, and ability to work in a fast-paced environment; responsibilities include monitoring servers, balancing ledgers, and supporting branch capture activities.

Qualifications

• High School diploma or GED is required.
• 3 years of related experience is required.
• Detail-oriented with strong organizational and analytical skills.
• Excellent written and verbal communication.
• Ability to multi-task in a fast-paced environment.
• Proficiency with MS Word and MS Excel.
• Technical school education is preferred; related experience is required.

Responsibilities

• Downloads files from various servers and sites; repairs MICR information; verifies transactions and balance; communicates errors to branches.
• Supports branch calls with Branch Capture software/hardware issues and coordinates with resources and vendors.
• Reviews duplicates; removes duplicates; provides research support and balances internal transactions.
• Monitors processing applications and servers; troubleshoots/escalates issues; tests new applications and accounts; sets up new Remittance customers.
• Clears foreign items from remote sites; handles item deposits; exports returns and balances; uploads files to Fed Reserve.
• Creates adjustment cases for errors/out-of-balance items; initiates wires for same-day settlement; exports transit items to banks.
• Verifies all files for conforming images; removes suspended files; creates nightly balance reports and communicates deletions.
• Performs other duties as assigned and supports risk management program.

Skills

Detail-oriented

Organizational skills

Analytical skills

Interpersonal skills

Written and verbal communication

Multi-tasking in fast-paced env.

Education

High School diploma or GED

Technical School education preferred

Tools

MS Word

MS Excel

Job description

Primary Office Location:

4140 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title:

Item Processing Operator

Business Unit:

Operations

Reports to:

Supervisor of Item Processing

Position Overview:

This position is primarily responsible for the electronic transfer of large volume and dollar files including reject correction items and transaction balancing. The incumbent creates and receives electronic files and transmittal listings, clears internal general ledger accounts associated with all aspects of merchant capture, branch capture processing, electronic in-clearing processing, mobile deposits, imaged ATM deposits, remittance deposits and electronic returns, verifies acceptance of transit files and maintains statistical reports.

Primary Responsibilities:

• Downloads files from various servers and sites. Repairs incorrect MICR information for all incoming source file items including branch, Merchant, imaged ATM, mobile, lockbox and inclearing. Verifies transactions and cash letters balance for each, generates or repairs adjustment notices as necessary. Communicates errors and issues to the branch in a timely fashion.
• Supports branch calls with Branch Capture software or hardware issues. Assists with contacting additional resources and vendors as needed. Monitors work is received from all branches daily and communicates any branch closings between processing sites. Contacts branches when work is not being received properly.
• Reviews duplicate items across all sources. Removes duplicate items and follows up with adjustment and communication to appropriate groups. Provides research assistance to all areas. Captures and balances internal transactions. Contacts different areas with out of balance issues.
• Monitors processing applications and server performance. Troubleshoots or escalates server issues to ensure all work is processed by daily deadlines. Assists in support calls with Bank Network Engineers and software vendors. Tests all new applications and new external customer accounts. Sets up new Remittance customers.
• Clears foreign items from remote sites. Creates paper cash letters to clear Canadian items through Scotia Bank for International Dept. Charges customer accounts for foreign item deposits, downloads incoming return items and generates IRD print job, balances outgoing returns to deposit total, exports returns, uploads file to Fed Reserve and adjusts and adds additional return items as requested.
• Creates adjustment cases with correspondents for incoming cash letter errors and out of balances. Initiates wires for same day settlement accounts and verifies incoming wires to transit totals. Exports transit items to clearing banks. Assists with Controls out of balance transit accounts. Generates daily IF3 block to clear In Transit general ledger accounts with correspondent bank credits.
• Verifies all files received from sources include conforming images and adjusts any errors communicating changes to appropriate groups. Removes suspended or pending files from software prior to end of night and communicate deletions to appropriate groups. Creates nightly balance reports to balance bank totals and transit totals.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

• Detail-oriented
• Excellent organizational, analytical and interpersonal skills
• Excellent communication skills, both written and verbal
• Ability to work and multi-task in a fast paced environment
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• Technical School education is preferred. Technical work-related experience is required.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by