Italian-Speaking Dyson Customer Support Pro in Greece

Employers from Greece; United States; Remote; USD 20,000 - 34,000; Full time

Benefits offered by this job

Relocation package

Dyson product training

Health insurance

13th/14th salaries

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Dyson in Greece. You will provide premium support for Dyson’s high-end appliances via phone, email, and chat, assisting with orders, warranties, and troubleshooting to ensure optimal user experience.

Fluency in Italian and English is required, along with empathy and the ability to work in a fast-paced international environment. A relocation package and Dyson product training are included.

Qualifications

• Native or fluent Italian (spoken and written)
• Valid EU passport
• Fluent Italian and English
• Experience in customer-facing roles preferred
• Ability to work in a fast-paced environment with empathy and patience

Responsibilities

• Deliver premium customer support for Dyson products via phone, email, and chat.
• Provide troubleshooting and guidance for high-end appliances to ensure user satisfaction.
• Maintain knowledge of product launches and technology in consumer electronics.
• Handle inquiries about orders, warranties, and service maintenance with accuracy and courtesy.
• Document customer interactions and technical issues in the CRM system.

Skills

Italian language

English language

Customer service experience

Communication skills

Tools

CRM software

Job description

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Dyson in Greece. You will provide premium support for Dyson’s high-end appliances via phone, email, and chat, assisting with orders, warranties, and troubleshooting to ensure optimal user experience.

Fluency in Italian and English is required, along with empathy and the ability to work in a fast-paced international environment. A relocation package and Dyson product training are included.