Danish-Speaking Dyson Support Specialist, Greece

Employers from Greece; United States; Remote; USD 27,000 - 38,000; Full time

Benefits offered by this job

13th and 14th month salary bonuses

Monthly performance bonus

Fully paid relocation package (flight,

Hotel accommodation provided)

Comprehensive professional training

Full Private Health Insurance

Exposure to multicultural workplace

Relocation assistance

Job summary

Mercier Consultancy Group is seeking Danish-speaking Customer Experts for Dyson to support customers in Greece. You will handle inquiries via phone, chat, and email, guiding users through troubleshooting and product information.

The role emphasizes empathy, clear communication, and a passion for consumer electronics. A remote setup with a Greece hub is provided, plus relocation assistance and comprehensive training.

Qualifications

• Danish fluency is mandatory (spoken and written).
• English proficiency is required to collaborate with an international team.
• EU passport or valid Greece work permit is needed.
• A genuine interest in consumer electronics and technology.
• Strong communication with empathy and customer satisfaction focus.
• Ability to thrive in a remote role while staying connected to the Greece hub.

Responsibilities

• Provide high-end support for Dyson products via phone, chat, and email.
• Guide customers through technical troubleshooting for premium appliances.
• Maintain deep product knowledge to offer expert advice and drive loyalty.
• Ensure interactions reflect Dyson's premium service standards.
• Document inquiries accurately in the internal database.
• Collaborate with internal teams to resolve escalated issues efficiently.
• Act as a brand ambassador, delivering a seamless Danish-speaking experience.

Skills

Danish language

English language

Customer service

Communication skills

Job description

Mercier Consultancy Group is seeking Danish-speaking Customer Experts for Dyson to support customers in Greece. You will handle inquiries via phone, chat, and email, guiding users through troubleshooting and product information.

The role emphasizes empathy, clear communication, and a passion for consumer electronics. A remote setup with a Greece hub is provided, plus relocation assistance and comprehensive training.