Italian Café Sales & Guest Experience Associate

Eataly North America; Santa Clara (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

401K with match

Free family meal

Employee discounts

Product classes

Referral bonus

Job summary

Eataly North America in Santa Clara is hiring a Cafe Quick Service Restaurant (QSR) Sales Associate to deliver exceptional guest service across gelato, pastries, coffee, paninis and more.

The role requires strong communication, cash handling and prior food service experience, with shifts often including evenings and weekends. Pay starts at $18.70/hr plus tips and benefits include discounts and growth opportunities.

Qualifications

• Excellent communication and guest service abilities.
• Experience operating a cash register preferred.
• Prior food service experience preferred.

Responsibilities

• Provide service across all QSR counters.
• Prepare and portion gelato, pastries, coffee, paninis and other items.
• Set up stations and replenish displays; separate allergens.
• Ensure items are dated and FIFO followed.
• Prepare collateral, weigh, label, package and serve products.
• Operate cash register and ensure accurate cash drops.
• Adhere to health, safety and sanitation standards.
• Perform other duties as required.

Skills

Outstanding communication

Guest service skills

Cash register operation

Education

High school diploma or equivalent

Job description

Eataly North America in Santa Clara is hiring a Cafe Quick Service Restaurant (QSR) Sales Associate to deliver exceptional guest service across gelato, pastries, coffee, paninis and more.

The role requires strong communication, cash handling and prior food service experience, with shifts often including evenings and weekends. Pay starts at $18.70/hr plus tips and benefits include discounts and growth opportunities.