ITAD Associate I: Refurbish, List & Ship IT Assets

IT1; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Paid vacation

Paid holidays

401K with match

In-house fitness center

Job summary

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking an IT Asset Disposition (ITAD) Associate to join our team. You will help process, refurbish, and disposition IT assets while assisting with ecommerce sales.

You will handle asset testing, refurbishment, inventory control, shipping, and customer inquiries, ensuring accurate records and compliance with environmental standards.

Qualifications

• High school diploma or GED required.
• Ability to meet tight deadlines.
• Experience in ecommerce customer service.
• Strong interpersonal and communication skills.
• Excellent documentation and inventory-tracking abilities.
• Valid driver's license and reliable transportation.
• Ability to multitask and work independently.
• Basic knowledge of IT assets (laptops, desktops, peripherals) preferred.

Responsibilities

• Receive, sort, and test IT assets for resale or disposal.
• Refurbish and prepare items for resale (cleaning, data wiping, re-imaging).
• Assist with listing assets on the ecommerce platform and respond to inquiries.
• Ship and receive ecommerce orders.
• Create and print shipping labels.
• Maintain ecommerce inventory and stock levels.
• Audit orders with shipping logs and inventory systems.
• Handle customer service issues related to ecommerce transactions.
• Maintain cleanliness and organization of the ITAD facility.
• Support end-of-life asset processing.
• Assist in the ITAD process to ensure policy compliance and environmental standards.
• Understand general ITAD practices.

Skills

Interpersonal skills

Time management

Organization

Independent work

Customer service

Box truck driving

Education

High School Diploma or GED

Tools

eBay

Amazon

Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking an IT Asset Disposition (ITAD) Associate to join our team. You will help process, refurbish, and disposition IT assets while assisting with ecommerce sales.

You will handle asset testing, refurbishment, inventory control, shipping, and customer inquiries, ensuring accurate records and compliance with environmental standards.