IT Vendor Lifecycle Lead

Columbia University Information Technology; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Columbia University Information Technology is seeking a Manager, IT Vendor Management who will oversee intake management, contract lifecycle, and data governance across CUIT’s vendor portfolio. This role ensures accurate, consistent data and enables governance across the portfolio.

Reporting to the Director of Vendor Management, you will coordinate across CUIT service owners, Finance, Legal, IT Risk, and Enterprise Architecture to ensure compliance, renewal readiness, and operational resilience.

Qualifications

• Bachelor's degree or equivalent; advanced degree desirable.
• 5–7 years of related experience.
• 3+ years in contract administration, procurement operations, vendor management, or related business operations functions.
• Experience with procurement or contract lifecycle management systems; ServiceNow preferred.
• Strong organizational skills and attention to detail in documentation and data management.
• Excellent written and verbal communication across technical and non-technical stakeholders.
• Ability to manage multiple priorities in a deadline-driven environment.
• Willingness to work weekends/outside regular hours occasionally.

Responsibilities

• Oversee intake and processing of contract requests and renewals.
• Maintain contract records in ServiceNow and systems of record.
• Track milestones and trigger renewal workflows 60–90+ days prior to expiration.
• Coordinate vendor onboarding and offboarding activities and related compliance forms.
• Prepare redlines and summaries for senior VMO and Legal review.
• Support development of pricing analyses, renewal comparisons, and negotiation materials.
• Develop dashboards and reports tracking contract pipeline, renewals, backlog, cycle times, and compliance.

Skills

Contract management

Stakeholder coordination

Analytical skills

Documentation accuracy

Vendor management

Education

Bachelor's degree or equivalent

Advanced degree desirable

Tools

ServiceNow

Oracle/PeopleSoft

DocuSign

JAGGAER

Job description

Columbia University Information Technology is seeking a Manager, IT Vendor Management who will oversee intake management, contract lifecycle, and data governance across CUIT’s vendor portfolio. This role ensures accurate, consistent data and enables governance across the portfolio.

Reporting to the Director of Vendor Management, you will coordinate across CUIT service owners, Finance, Legal, IT Risk, and Enterprise Architecture to ensure compliance, renewal readiness, and operational resilience.