IT Telecom Analyst / Senior IT Telecom Analyst

Duke Energy; Raleigh (NC); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Duke Energy is seeking a technical professional for the Carolinas East Telecom Delivery team to design and document reliable AC and DC power solutions for telecom infrastructure. The role supports installation, testing, commissioning, and troubleshooting with Field Services and other teams.

The position may be filled at IT Telecom Analyst or Senior IT Telecom Analyst level based on qualifications and experience. Hybrid work and travel expectations apply.

Qualifications

• IT Telecom Analyst: Associates degree with at least 2 years relevant work experience; or HS/GED with 5 years related work experience.
• Senior IT Telecom Analyst: Associates degree with at least 5 years relevant work experience; or HS/GED with 7 years related work experience.
• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Power Systems, Computer Engineering, Telecommunications, or related technical discipline.
• Experience with telecommunications power systems and related equipment (UPS, batteries, DC plants, rectifiers, chargers, inverters, distribution).

Responsibilities

• Design and document AC and DC power solutions, including UPS, DC plants, and monitoring.
• Perform load, battery capacity, runtime, and sizing calculations.
• Develop one-line diagrams, drawings, layouts, and installation guidance.
• Provide engineering support during installation, testing, and commissioning.
• Review designs for accuracy and compliance with standards.
• Coordinate with Field Services and other teams.
• Identify safety, reliability, and lifecycle risks in telecom power solutions.
• Maintain records and contribute to improved standards.

Skills

Analytical skills

Troubleshooting

Communication

Documentation

Collaboration

Planning

Education

Bachelor’s degree in Electrical Engineering or related field

Associates degree with experience or HS/GED with experience

High School/GED with 5+ years related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

SharePoint

Teams

Job description

More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy.

Job Summary

The Carolinas East Telecom Delivery team is seeking a technical professional to design and document reliable AC and DC power solutions for critical telecommunications infrastructure.

The role provides engineering support during installation, testing, commissioning, and troubleshooting by answering technical questions, clarifying design requirements, and resolving design‑related issues with Field Services and other implementation teams.

The position supports telecom equipment installed at sites that include, but are not limited to, generation and transmission facilities, control buildings, shelters, towers, data centers, substations, and other industrial or reliability‑focused locations.

The role is focused on the telecom power systems serving that equipment, rather than the broader electrical systems of the host facility.

The position may be filled at the IT Telecom Analyst or Senior IT Telecom Analyst level based on qualifications and relevant experience.

Relevant experience may come from professional employment, military service, internships, technical programs, laboratory work, or other applied technical experience. Prior telecommunications power experience is preferred but is not required for all candidates.

The successful candidate will be a self‑starter who balances engineering rigor with practical delivery, works effectively with small cross‑functional teams, communicates clearly, and demonstrates commitment to safety, reliability, documentation quality, continuous learning, and accountable ownership.

Responsibilities

• Design and document AC and DC power solutions, including 240/120 VAC, 48 VDC, UPS systems, DC plants, batteries, rectifiers, chargers, inverters, backup generation, power distribution, grounding, bonding, environmental monitoring, alarm monitoring, and remote power‑system monitoring.
• Assess site conditions and requirements; perform load, battery capacity and runtime, voltage‑drop, conductor, equipment, breaker, and fuse‑sizing calculations.
• Select and specify equipment and materials, and develop work packages, material lists, one‑line diagrams, drawings, layouts, power and alarm requirements, installation guidance, commissioning requirements, and as‑built records.
• Perform site assessments, participate in design reviews and equipment evaluations, and provide engineering support to Field Services during installation, testing, and commissioning.
• Answer technical questions, clarify design intent, evaluate field conditions that differ from the approved design, and recommend practical resolution of design‑related or installation issues. Field Services and other implementation teams retain responsibility for installation, testing, and commissioning activities.
• Review designs and technical documentation for engineering accuracy and compliance with applicable company standards, safety requirements, and operational needs.
• Coordinate with Field Services, construction, maintenance, operations, project management, vendors, contractors, and other technical teams.
• Identify and communicate safety, design, implementation, equipment, reliability, maintainability, and lifecycle risks associated with telecom power solutions.
• Maintain accurate records and contribute to improved engineering standards, documentation, training, and delivery practices.

Basic/Required Qualifications

Note: This posting is for one open position. Dependent on relative experience, the level to which a candidate is aligned is outlined below.

• IT Telecom Analyst
  Associates degree Minimum two (2) years relevant work experience.
  In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experience.
• Senior IT Telecom Analyst
  Associates degree Minimum five (5) years relevant work experience.
  In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience.

Desired Qualifications

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Power Systems, Computer Engineering, Telecommunications, or a related technical discipline.
• Direct experience with telecommunications power systems, including 240/120 VAC, 48 VDC, UPS and DC plants, batteries, rectifiers, chargers, inverters, distribution, monitoring, and backup generation.
• Both levels require relevant technical experience and the ability to apply electrical fundamentals to power-system design, documentation, or engineering support. The level offered will reflect the candidate’s depth of experience, assignment complexity, independence, and demonstrated technical judgment.
• Experience with Eltek, Vertiv, Powerware, Delta, or similar telecommunications power platforms.
• Relevant technical experience involving electrical power systems or power-supported infrastructure in telecommunications, utilities, substations, industrial facilities, data centers, controls, military systems, critical facilities, installation, maintenance, or engineering support.
• Working knowledge of AC and DC electrical systems and experience with one or more related technologies such as UPS systems, batteries, rectifiers, chargers, inverters, power distribution, grounding, monitoring, or backup power.
• Ability to read and interpret electrical drawings, one‑line diagrams, equipment specifications, installation documents, equipment lists, and site information.
• Ability to apply engineering principles and calculations to electrical or power-system problems.
• Knowledge of electrical safety requirements and grounding and bonding principles, with the ability to learn and apply applicable company standards and industry practices.
• Strong analytical, troubleshooting, written and oral communication, collaboration, planning, prioritization, and documentation skills.
• Ability to work independently, recognize when technical guidance or review is needed, and coordinate effectively with engineering, field, operations, project, vendor, and contractor teams.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, SharePoint, Teams, or similar business and engineering productivity tools.

Working Conditions

Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way. Employees are expected to report to their assigned Duke Energy facility as required and directed by their manager, on average 3 full workdays per regular workweek. Site visits may include plants, substations, control buildings, shelters, towers, data centers, and industrial facilities and may require personal protective equipment. Limited travel and occasional support outside standard business hours may be required based on project or operational needs.

Travel Requirements

• 5-15%
• Relocation Assistance Provided (as applicable)
• No Represented/Union Position
• No Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future.

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