IT Technician: Tech Support & Systems Maintenance

Zuni Public Schools; Zuni Pueblo (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

Zuni Public Schools is looking for an IT Technician responsible for providing technical support and maintenance for computer systems and related services. Responsibilities include troubleshooting issues, maintaining networks, and assisting users with technical problems.

The ideal candidate should have an associate degree in Information Technology, relevant certifications, and experience in technical support. Strong troubleshooting skills and the ability to handle multiple tasks are essential.

Qualifications

• Associate degree in Information Technology preferred.
• Relevant certifications are a plus.
• Previous technical support or help desk experience preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.

Responsibilities

• Provide technical support for desktops, laptops, and printers.
• Install, configure, and troubleshoot hardware and software.
• Assist users with account access and connectivity issues.
• Maintain network infrastructure including Wi-Fi and switches.
• Document support requests, resolutions, and system changes.

Skills

Troubleshooting skills

Customer service abilities

Knowledge of Windows OS

Networking basics

Education

Associate degree in Information Technology or related field

CompTIA A+, Network+, or Microsoft certifications

Tools

Microsoft 365

Job description

Zuni Public Schools is looking for an IT Technician responsible for providing technical support and maintenance for computer systems and related services. Responsibilities include troubleshooting issues, maintaining networks, and assisting users with technical problems.

The ideal candidate should have an associate degree in Information Technology, relevant certifications, and experience in technical support. Strong troubleshooting skills and the ability to handle multiple tasks are essential.